Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0053499POS2POSpublic2023-09-20 10:452023-10-17 08:34
ReporterDaria_Sh 
Assigned Tosreehari 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053499: Incorrect behavior when sell Gift Card
DescriptionIf create a Gift Card as a payment method and sell it, Order is not created in the Sales Order window and new Gift Card is not displayed in the Gift Card instance window

Create a Gift Card as a payment method
Go to Backoffice (User:Openbravo/Password:openbravo)-> Product window
Create a new Product, specify the values:
-Organization: Vall Blanca Store
-Search Key: GC/1
-Name: Gift Card
-UOM: Unit
-Tax Category: Exento
-Product Category: Backpacks & Travel
-Purchase: ✔
-Sale: ✔
-Stocked: unselected
-Product Type: Item
-Active: ✔
-Returnable: ✔
-Grouped Product: unselected
-Gift card Type: Gift Card
-Gift card initial amount: 50.00
-Show Characteristics Description: ✔
-Gift card as payment method: ✔
-Allow Anonymous Sale: ✔
    
Navigate to the 'Price' tab
Add new record in the form with the following values:
-Price List Version: The White Valley Group Sale Price List Version
-Unit Price: 50.00
-List Price: 50.00

Go to the 'Assortment' window
Open the 'White Valley Group Product List'-> Go to the 'Product' tab
Add new record in the form with the following values:
-Active: ✔
-Product: Gift Card
-Product Category: Backpacks & Travel
-Bestseller: No
Steps To Reproduce1.Go to POS2 (login: vallblanca/password: openbravo)
2.Specify the 'Gift Card' product to the Search line
3.Click on it
4.Specify Identifier* = 1 -> Click the top right 'Finish' button
5.Push 'Pay' button -> Cash -> 'Done' button
6.Go to Orders -> Pay attention to created Order
7.Go to Backoffice: (login: Openbravo/password: openbravo)-> Sales Order window -> Find the Order by Order Date and Total Gross Amount
8.Go to the Gift Card Instance window

Actual result: Order is not created in the Sales Order window and new Gift Card is not displayed in the Gift Card instance window

Expected result: Order is created in the Sales Order window and new Gift Card is displayed in the Gift Card instance window
Proposed Solution
Additional Information
TagsNo tags attached.
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Attached Files
Issue History
Date ModifiedUsernameFieldChange
2023-09-20 10:45Daria_ShNew Issue
2023-09-20 10:45Daria_ShAssigned To => Retail
2023-09-20 10:45Daria_ShOBNetwork customer => No
2023-09-20 10:45Daria_ShTriggers an Emergency Pack => No
2023-10-13 10:15Daria_ShDescription Updatedbug_revision_view_page.php?rev_id=26966#r26966
2023-10-13 10:16Daria_ShDescription Updatedbug_revision_view_page.php?rev_id=26967#r26967
2023-10-13 11:47sreehariAssigned ToRetail => sreehari
2023-10-16 07:52sreehariStatusnew => scheduled
2023-10-16 13:30sreehariNote Added: 0155888
2023-10-16 13:32sreehariNote Added: 0155889
2023-10-16 13:32sreehariStatusscheduled => resolved
2023-10-16 13:32sreehariResolutionopen => fixed
2023-10-17 08:33marvintmStatusresolved => new
2023-10-17 08:33marvintmResolutionfixed => open
2023-10-17 08:34marvintmReview Assigned To => marvintm
2023-10-17 08:34marvintmNote Added: 0155900
2023-10-17 08:34marvintmStatusnew => closed
2023-10-17 08:34marvintmResolutionopen => no change required

Notes
(0155888)
sreehari   
2023-10-16 13:30   
Following the Document Type Configuration as described in below issue https://issues.openbravo.com/view.php?id=52175 [^]
The Order & Gift card details are created as expected.
(0155889)
sreehari   
2023-10-16 13:32   
1) Create Document Type
   Name: GiftCard Shipment DocType VBS Store
   Print Text: GiftCard Shipment DocType VBS Store
   Document Category: Material Delivery
2) Create Document Type
   Name: GiftCard DocType VBS Store
   Print Text: GiftCard DocType VBS Store
   Document Category: Sales Order
   So Sub Type: Gift Card
   Document Type for Shipment: GiftCard Shipment DocType VBS Store
3) Organization - Vall Blanca Store
   Document Type for Gift Cards: GiftCard DocType VBS Store
(0155900)
marvintm   
2023-10-17 08:34   
Works correctly after configuration is properly done.