Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053479 | POS2 | POS | public | 2023-09-18 18:44 | 2023-10-02 15:45 |
|
| Reporter | Lcazaux | |
| Assigned To | | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053479: [CRM] - Edit button on the customer not working |
| Description | the Edit button on the customer form is often not working => We click on it but nothing happens.
Remark: → It doesn't work only when searching a client (in order to assign him to the ticket) and going to the eye menu, without adding him first to the ticket, and clicking on edit |
| Steps To Reproduce | - Log in the WebPos
- Click on icon to assign a client to the ticket
- Search for a client and click on the eye
- Click on edit
--> it doesnt work (see video)
All the other workaround to edit a client are working OK |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Edit button in LIVEBUILD.mp4 (1,974,419) 2023-09-18 18:44
https://issues.openbravo.com/file_download.php?file_id=18962&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-09-18 18:44 | Lcazaux | New Issue | |
| 2023-09-18 18:44 | Lcazaux | Assigned To | => Retail |
| 2023-09-18 18:44 | Lcazaux | File Added: Edit button in LIVEBUILD.mp4 | |
| 2023-09-18 18:44 | Lcazaux | Triggers an Emergency Pack | => No |
| 2023-09-20 10:45 | SABARINATH P | Assigned To | Retail => SABARINATH P |
| 2023-09-20 11:21 | SABARINATH P | Status | new => acknowledged |
| 2023-10-02 15:44 | Daria_Sh | Status | acknowledged => scheduled |
| 2023-10-02 15:44 | Daria_Sh | Assigned To | SABARINATH P => |
| 2023-10-02 15:45 | Daria_Sh | Note Added: 0155405 | |
| 2023-10-02 15:45 | Daria_Sh | Status | scheduled => closed |
| 2023-10-02 15:45 | Daria_Sh | Resolution | open => fixed |