Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0053419Retail ModulesEvents for Paymentspublic2023-09-08 11:362023-10-11 08:55
Reportermalsasua 
Assigned ToTriage Platform Conn 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerGold
Support ticket74464
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053419: Using Event Payments, when a payment device is not responding the login is locked
DescriptionDuring the login, if a payment device configured with event payments is not responding, error during login is raised, and login can not be completed.

Error popup:
Event Error: connection error
Steps To Reproduce. in a environment with Wynpay, update the file
hwmanager/bin/obwynpay.json
with the text
"null"
. restart hw manager
. do login-> error popup is displayed and login is not completed

-->> reproduced in live builds:
POS:
- do login in POS -> it works
- do logout
Backoffice:
- close store -> "Terminal and till status" window will be opened ->
- click in close till
POS:
- do login in POS -> Event error popup will be displayed and login can not be completed
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Screenshot from 2023-09-11 16-32-47.png (81,619) 2023-09-11 16:33
https://issues.openbravo.com/file_download.php?file_id=18949&type=bug
png

png image.png (135,221) 2023-09-11 16:36
https://issues.openbravo.com/file_download.php?file_id=18950&type=bug
png

png Screenshot from 2023-09-14 13-46-48.png (631,345) 2023-09-14 13:49
https://issues.openbravo.com/file_download.php?file_id=18958&type=bug
Issue History
Date ModifiedUsernameFieldChange
2023-09-08 11:36malsasuaNew Issue
2023-09-08 11:36malsasuaAssigned To => Triage Platform Conn
2023-09-08 11:36malsasuaOBNetwork customer => Gold
2023-09-08 11:36malsasuaSupport ticket => 74464
2023-09-08 11:36malsasuaTriggers an Emergency Pack => No
2023-09-11 16:33malsasuaFile Added: Screenshot from 2023-09-11 16-32-47.png
2023-09-11 16:34malsasuaNote Added: 0154682
2023-09-11 16:36malsasuaFile Added: image.png
2023-09-14 13:48adrianromeroNote Added: 0154850
2023-09-14 13:49adrianromeroFile Added: Screenshot from 2023-09-14 13-46-48.png
2023-09-26 13:36malsasuaSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=26901#r26901
2023-09-28 11:40hgbotMerge Request Status => open
2023-09-28 11:40hgbotNote Added: 0155340
2023-09-29 08:30hgbotMerge Request Statusopen => approved
2023-09-29 08:31hgbotResolutionopen => fixed
2023-09-29 08:31hgbotStatusnew => closed
2023-09-29 08:31hgbotNote Added: 0155370
2023-09-29 08:31hgbotNote Added: 0155371
2023-10-09 11:24hgbotNote Added: 0155669
2023-10-11 08:55hgbotNote Added: 0155763
2023-10-11 08:55hgbotNote Added: 0155764

Notes
(0154682)
malsasua   
2023-09-11 16:34   
HW Manager log error:
INFO: WynPay library Path: C:\org.openbravo.retail.poshwmanager\bin\wynpay\libext
sept. 07, 2023 10:44:27 AM WynPayUtility getOBWynPayProp
FINER: THROW
com.fasterxml.jackson.core.JsonParseException: Illegal character ((CTRL-CHAR, code 0)): only regular white space (\r, \n, \t) is allowed between tokens
 at [Source: (byte[])"\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000"; line: 1, column: 2]
    at com.fasterxml.jackson.core.JsonParser._constructError(JsonParser.java:2391)
    at com.fasterxml.jackson.core.base.ParserMinimalBase._reportError(ParserMinimalBase.java:735)
    at com.fasterxml.jackson.core.base.ParserMinimalBase._throwInvalidSpace(ParserMinimalBase.java:713)
    at com.fasterxml.jackson.core.json.ReaderBasedJsonParser._skipWSOrEnd(ReaderBasedJsonParser.java:2461)
    at com.fasterxml.jackson.core.json.ReaderBasedJsonParser.nextToken(ReaderBasedJsonParser.java:698)
    at com.fasterxml.jackson.databind.ObjectMapper._readTreeAndClose(ObjectMapper.java:4703)
    at com.fasterxml.jackson.databind.ObjectMapper.readTree(ObjectMapper.java:3090)
    at com.openbravo.retail.wynpay.WynPayUtility.getOBWynPayProp(Unknown Source)
    at com.openbravo.retail.wynpay.WynPayTerminalProcess.initTrxNumber(Unknown Source)
    at com.openbravo.retail.wynpay.WynPayTerminalProcess.<init>(Unknown Source)
    at com.openbravo.retail.wynpay.WynPayLibrary.<init>(Unknown Source)
    at com.openbravo.retail.wynpay.WynPayFactory.create(Unknown Source)
    at com.openbravo.wslib.WSLibraryServlet.createWebSocket(WSLibraryServlet.java:84)
    at org.eclipse.jetty.websocket.server.WebSocketServerFactory.acceptWebSocket(WebSocketServerFactory.java:230)
    at org.eclipse.jetty.websocket.server.WebSocketServerFactory.acceptWebSocket(WebSocketServerFactory.java:215)
    at org.eclipse.jetty.websocket.servlet.WebSocketServlet.service(WebSocketServlet.java:160)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:550)
    at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
    at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434)
    at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
    at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
    at org.eclipse.jetty.server.Server.handle(Server.java:516)
    at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388)
    at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
    at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
    at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
    at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
    at java.base/java.lang.Thread.run(Thread.java:834)
(0154850)
adrianromero   
2023-09-14 13:48   
Issue is not reproduccible in master. After a connection error to the payments integration service, an error message is displayed in the login but the application continues the login process. See screenshots attached
(0155340)
hgbot   
2023-09-28 11:40   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment/-/merge_requests/18 [^]
(0155370)
hgbot   
2023-09-29 08:31   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment [^]
Changeset: d19078ec01f6de8be30fe589d6bedea35f068338
Author: Ander Flores <ander.flores@openbravo.com>
Date: 29-09-2023 06:31:09
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment/-/commit/d19078ec01f6de8be30fe589d6bedea35f068338 [^]

Fixed ISSUE-53419: Show error message instead of asking for confirmation

---
M web/org.openbravo.events.payment/source/model/paymentLogin.js
---
(0155371)
hgbot   
2023-09-29 08:31   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment/-/merge_requests/18 [^]
(0155669)
hgbot   
2023-10-09 11:24   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment/-/merge_requests/19 [^]
(0155763)
hgbot   
2023-10-11 08:55   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment [^]
Changeset: 3e089a7e3e8fe961a99cd8e5e6f011fc82388247
Author: Ander Flores <ander.flores@openbravo.com>
Date: 09-10-2023 11:25:45
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment/-/commit/3e089a7e3e8fe961a99cd8e5e6f011fc82388247 [^]

Fixed ISSUE-53419: Change showError for notifyError

---
M web/org.openbravo.events.payment/source/model/paymentLogin.js
---
(0155764)
hgbot   
2023-10-11 08:55   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.events.payment/-/merge_requests/19 [^]