0053285: Alteration labels don't print after creating an a posteriori alteration if new ticket is created after each sale

Openbravo Issue Tracking System - POS2

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Category

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Date Submitted

Last Update

0053285

POS2

Fashion

public

2023-08-24 11:03

2023-08-25 08:41

Reporter

AugustoMauch

Assigned To

yogaskarnik

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0053285: Alteration labels don't print after creating an a posteriori alteration if new ticket is created after each sale

Description

This issue [1] tried to fix the print of a posteriori alterations, meaning alterations what were added to a product that had been sold previously.

The issue is not complete because it does not work if the "WEB POS always create new receipt after pay a receipt" preference is set to true, because this line [2] assumes that the original ticket will be the active ticket right after selling the alteration. If the mentioned preference is set to Y the original ticket will not be in the foreground, instead the active ticket will be a new one.

[1] https://issues.openbravo.com/view.php?id=50695 [^]
[2] https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2.service.provider/-/commit/e27643b133243c11692a4f0115ff7ef822555ddd#758427ad78191eccce924d7cb99b34ac36a166d2_27_28 [^]

Steps To Reproduce

In any POS2 environment that contains the org.openbravo.pos2.service.provider:

In the backend:
- set the "WEB POS always create new receipt after pay a receipt" preference to Y for the vallblanca user
- set the "Number of printed alteration labels" preference to 2 for the vallblanca user
- Add an entry to the Service Provider window
- Update the "Warranty (deferrable 5 days)" product, set its "Requires follow up" flag to true
- logout

In POS2
- Add a GPS Mini to the ticket
- Don't add a service yet, complete the ticket
- Load the previous Ticket
- Click on the button to add a service, selected "Warranty (deferrable 5 days)".
- Select the option to add the service to a new ticket
- Complete the ticket
- Note that the alteration info will not be printed

Proposed Solution

Additional Information