Openbravo Issue Tracking System - POS2 | ||||||||||||
View Issue Details | ||||||||||||
ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
0053275 | POS2 | POS | public | 2023-08-23 12:15 | 2023-09-19 14:52 | |||||||
Reporter | Daria_Sh | |||||||||||
Assigned To | Rajesh_18 | |||||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | |||||||
Status | scheduled | Resolution | open | |||||||||
Platform | OS | 5 | OS Version | |||||||||
Product Version | ||||||||||||
Target Version | Fixed in Version | |||||||||||
Merge Request Status | ||||||||||||
Review Assigned To | ||||||||||||
OBNetwork customer | ||||||||||||
Support ticket | ||||||||||||
Regression level | ||||||||||||
Regression date | ||||||||||||
Regression introduced in release | ||||||||||||
Regression introduced by commit | ||||||||||||
Triggers an Emergency Pack | No | |||||||||||
Summary | 0053275: 'There was an error loading the form data' error is shown when open Gift Card info | |||||||||||
Description | If I create and sell Gift Card, then open it's info from the 'Select Gift Cards / Credit Notes / Gift Certificates' pop-up, 'There was an error loading the form data' is displayed Go to Backoffice (User:Openbravo/Password:openbravo)-> Product window Create a new Product, specify the values: -Organization: Vall Blanca Store -Search Key: GC/200 -Name: Gift Card 200 -UOM: Unit -Tax Category: Exento -Product Category: Backpacks & Travel -Purchase: ✔ -Sale: ✔ -Stocked: unselected -Product Type: Item -Active: ✔ -Returnable: ✔ -Grouped Product: unselected -Gift card Type: Gift Card -Show Characteristics Description: ✔ -Gift card initial amount: 200.00 -Gift card as payment method: ✔ -Allow Anonymous Sale: ✔ Navigate to the 'Price' tab Add new record in the form with the following values: -Price List Version: The White Valley Group Sale Price List Version -Unit Price: 180.00 -List Price: 180.00 Go to the 'Assortment' window Open the 'White Valley Group Product List'-> Go to the 'Product' tab Add new record in the form with the following values: -Active: ✔ -Product: Gift Card 200 -Product Category: Backpacks & Travel -Bestseller: No | |||||||||||
Steps To Reproduce | 1.Go to POS2 (user: vallblanca/password: openbravo) 2.Find 'Gift Card 200' through the Search line -> Open it 3.Specify Gift Card Identifier-2222, Description-Gift Card -> Click 'Finish' button 4.Click the 'Pay ' button -> Pay by Cash -> Click 'Done' 5.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates 6.Specify the Search key of created Gift Card (GC/200) -> Click 'Search' button 7.Click the eye icon next to the balance of the displayed Gift Card. Actual result: 'There was an error loading the form data' is displayed Expected result: Gift Card info is displayed without any errors | |||||||||||
Proposed Solution | ||||||||||||
Additional Information | ||||||||||||
Tags | No tags attached. | |||||||||||
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Attached Files | ![]() https://issues.openbravo.com/file_download.php?file_id=18901&type=bug | |||||||||||
Issue History | ||||||||||||
Date Modified | Username | Field | Change | |||||||||
2023-08-23 12:15 | Daria_Sh | New Issue | ||||||||||
2023-08-23 12:15 | Daria_Sh | Assigned To | => Retail | |||||||||
2023-08-23 12:15 | Daria_Sh | File Added: error while loading.jpg | ||||||||||
2023-08-23 12:15 | Daria_Sh | Triggers an Emergency Pack | => No | |||||||||
2023-08-23 12:16 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=26692#r26692 | |||||||||
2023-08-23 12:16 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=26693#r26693 | |||||||||
2023-09-07 12:08 | Rajesh_18 | Assigned To | Retail => Rajesh_18 | |||||||||
2023-09-07 13:38 | Daria_Sh | Summary | The error is shown when open Gift Card info => An error is shown when open Gift Card info | |||||||||
2023-09-07 13:38 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=26789#r26789 | |||||||||
2023-09-07 13:39 | Daria_Sh | Summary | An error is shown when open Gift Card info => 'There was an error loading the form data' error is shown when open Gift Card info | |||||||||
2023-09-08 09:10 | Rajesh_18 | Status | new => scheduled | |||||||||
2023-09-11 06:45 | Rajesh_18 | Relationship added | related to 0053237 | |||||||||
2023-09-19 14:52 | hgbot | Note Added: 0154996 |
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