0053275: 'There was an error loading the form data' error is shown when open Gift Card info

Openbravo Issue Tracking System - POS2

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0053275

POS2

POS

public

2023-08-23 12:15

2023-12-20 16:28

Reporter

Daria_Sh

Assigned To

Rajesh_18

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0053275: 'There was an error loading the form data' error is shown when open Gift Card info

Description

If I create and sell Gift Card, then open it's info from the 'Select Gift Cards / Credit Notes / Gift Certificates' pop-up, 'There was an error loading the form data' is displayed

Go to Backoffice (User:Openbravo/Password:openbravo)-> Product window
Create a new Product, specify the values:
-Organization: Vall Blanca Store
-Search Key: GC/200
-Name: Gift Card 200
-UOM: Unit
-Tax Category: Exento
-Product Category: Backpacks & Travel
-Purchase: ✔
-Sale: ✔
-Stocked: unselected
-Product Type: Item
-Active: ✔
-Returnable: ✔
-Grouped Product: unselected
-Gift card Type: Gift Card
-Show Characteristics Description: ✔
-Gift card initial amount: 200.00
-Gift card as payment method: ✔
-Allow Anonymous Sale: ✔

Navigate to the 'Price' tab
Add new record in the form with the following values:
-Price List Version: The White Valley Group Sale Price List Version
-Unit Price: 180.00
-List Price: 180.00

Go to the 'Assortment' window
Open the 'White Valley Group Product List'-> Go to the 'Product' tab
Add new record in the form with the following values:
-Active: ✔
-Product: Gift Card 200
-Product Category: Backpacks & Travel
-Bestseller: No

Steps To Reproduce

1.Go to POS2 (user: vallblanca/password: openbravo)
2.Find 'Gift Card 200' through the Search line -> Open it
3.Specify Gift Card Identifier-2222, Description-Gift Card -> Click 'Finish' button
4.Click the 'Pay ' button -> Pay by Cash -> Click 'Done'
5.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
6.Specify the Search key of created Gift Card (GC/200) -> Click 'Search' button
7.Click the eye icon next to the balance of the displayed Gift Card.

Actual result: 'There was an error loading the form data' is displayed

Expected result: Gift Card info is displayed without any errors

Proposed Solution

Additional Information

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Relationships

related to	defect	0053237		closed	Rajesh_18	VBS Customer is displayed as Gift Card Owner if create Gift Certificate with specified Customer
blocks	defect	0053933		closed	Rajesh_18	Scan Gift card doesn't link the customer