Openbravo Issue Tracking System - POS2
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0053275POS2POSpublic2023-08-23 12:152023-12-20 16:28
ReporterDaria_Sh 
Assigned ToRajesh_18 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053275: 'There was an error loading the form data' error is shown when open Gift Card info
DescriptionIf I create and sell Gift Card, then open it's info from the 'Select Gift Cards / Credit Notes / Gift Certificates' pop-up, 'There was an error loading the form data' is displayed

Go to Backoffice (User:Openbravo/Password:openbravo)-> Product window
Create a new Product, specify the values:
-Organization: Vall Blanca Store
-Search Key: GC/200
-Name: Gift Card 200
-UOM: Unit
-Tax Category: Exento
-Product Category: Backpacks & Travel
-Purchase: ✔
-Sale: ✔
-Stocked: unselected
-Product Type: Item
-Active: ✔
-Returnable: ✔
-Grouped Product: unselected
-Gift card Type: Gift Card
-Show Characteristics Description: ✔
-Gift card initial amount: 200.00
-Gift card as payment method: ✔
-Allow Anonymous Sale: ✔
    
Navigate to the 'Price' tab
Add new record in the form with the following values:
-Price List Version: The White Valley Group Sale Price List Version
-Unit Price: 180.00
-List Price: 180.00

Go to the 'Assortment' window
Open the 'White Valley Group Product List'-> Go to the 'Product' tab
Add new record in the form with the following values:
-Active: ✔
-Product: Gift Card 200
-Product Category: Backpacks & Travel
-Bestseller: No
Steps To Reproduce1.Go to POS2 (user: vallblanca/password: openbravo)
2.Find 'Gift Card 200' through the Search line -> Open it
3.Specify Gift Card Identifier-2222, Description-Gift Card -> Click 'Finish' button
4.Click the 'Pay ' button -> Pay by Cash -> Click 'Done'
5.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
6.Specify the Search key of created Gift Card (GC/200) -> Click 'Search' button
7.Click the eye icon next to the balance of the displayed Gift Card.

Actual result: 'There was an error loading the form data' is displayed

Expected result: Gift Card info is displayed without any errors
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0053237 closed Rajesh_18 VBS Customer is displayed as Gift Card Owner if create Gift Certificate with specified Customer 
blocks defect 0053933 closed Rajesh_18 Scan Gift card doesn't link the customer 
Attached Filesjpg error while loading.jpg (83,413) 2023-08-23 12:15
https://issues.openbravo.com/file_download.php?file_id=18901&type=bug
jpg
Issue History
Date ModifiedUsernameFieldChange
2023-08-23 12:15Daria_ShNew Issue
2023-08-23 12:15Daria_ShAssigned To => Retail
2023-08-23 12:15Daria_ShFile Added: error while loading.jpg
2023-08-23 12:15Daria_ShOBNetwork customer => No
2023-08-23 12:15Daria_ShTriggers an Emergency Pack => No
2023-08-23 12:16Daria_ShDescription Updatedbug_revision_view_page.php?rev_id=26692#r26692
2023-08-23 12:16Daria_ShDescription Updatedbug_revision_view_page.php?rev_id=26693#r26693
2023-09-07 12:08Rajesh_18Assigned ToRetail => Rajesh_18
2023-09-07 13:38Daria_ShSummaryThe error is shown when open Gift Card info => An error is shown when open Gift Card info
2023-09-07 13:38Daria_ShDescription Updatedbug_revision_view_page.php?rev_id=26789#r26789
2023-09-07 13:39Daria_ShSummaryAn error is shown when open Gift Card info => 'There was an error loading the form data' error is shown when open Gift Card info
2023-09-08 09:10Rajesh_18Statusnew => scheduled
2023-09-11 06:45Rajesh_18Relationship addedrelated to 0053237
2023-09-19 14:52hgbotMerge Request Status => open
2023-09-19 14:52hgbotNote Added: 0154996
2023-12-19 14:59Rajesh_18Relationship addedblocks 0053933
2023-12-20 16:28hgbotMerge Request Statusopen => approved
2023-12-20 16:28hgbotResolutionopen => fixed
2023-12-20 16:28hgbotStatusscheduled => closed
2023-12-20 16:28hgbotNote Added: 0158430
2023-12-20 16:28hgbotNote Added: 0158431

Notes
(0154996)
hgbot   
2023-09-19 14:52   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/264 [^]
(0158430)
hgbot   
2023-12-20 16:28   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards [^]
Changeset: 0e35bd56b88155cb1b82b5305a1a6626ea79d575
Author: Rajesh Senthilkumar <rajesh@qualiantech.com>
Date: 20-12-2023 15:28:35
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/commit/0e35bd56b88155cb1b82b5305a1a6626ea79d575 [^]

Fixes ISSUE-53275: Skip ExternalBP validation if crmreference is not present
* CRM Reference should be set to GiftCard instance if value is not blank

---
M src/org/openbravo/retail/giftcards/GiftCardCertificate.java
M web-jspack/org.openbravo.retail.giftcards/src/components/GiftCardDialog/GiftCardDialogFormHandler.js
---
(0158431)
hgbot   
2023-12-20 16:28   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/264 [^]