Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053253 | POS2 | POS | public | 2023-08-21 14:38 | 2025-03-05 18:17 |
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| Reporter | charlotte_vasseur | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | No |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053253: Return status is different according to the store |
| Description | When doing a cross store return and opening the verified return on both stores, the status is different
The same status should be displayed |
| Steps To Reproduce | Cross Store is configured for Vall Blanca and Vall Boi stores
In POS, store Vall Blanca
Finalize a sale
In POS, store Vall Boi
Finalize a verified return on the previous sale
Open the return => status of the return is "Order Paid"
In POS, store Vall Blanca
Open the return made on Vall Boi => status of the return is "Return Refunded"
See Return status on two stores.png |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | has duplicate | defect | 0055906 | | closed | SABARINATH P | [24q3] The 'Order Paid' status is shown instead of 'Return Refunded' if the order was returned and reopened |
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| Attached Files |  Return status on two stores.png (183,154) 2023-08-21 14:38
https://issues.openbravo.com/file_download.php?file_id=18890&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-08-21 14:38 | charlotte_vasseur | New Issue | |
| 2023-08-21 14:38 | charlotte_vasseur | Assigned To | => Retail |
| 2023-08-21 14:38 | charlotte_vasseur | File Added: Return status on two stores.png | |
| 2023-08-21 14:38 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2023-09-11 09:20 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-09-12 07:55 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-09-13 07:25 | hgbot | Merge Request Status | => open |
| 2023-09-13 07:25 | hgbot | Note Added: 0154755 | |
| 2024-08-09 07:27 | SABARINATH P | Relationship added | has duplicate 0055906 |
| 2025-03-05 18:16 | hgbot | Merge Request Status | open => approved |
| 2025-03-05 18:17 | hgbot | Resolution | open => fixed |
| 2025-03-05 18:17 | hgbot | Status | scheduled => closed |
| 2025-03-05 18:17 | hgbot | Fixed in Version | => RR25Q2 |
| 2025-03-05 18:17 | hgbot | Note Added: 0176496 | |
| 2025-03-05 18:17 | hgbot | Note Added: 0176497 | |