Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053238 | POS2 | POS | public | 2023-08-18 11:46 | 2023-10-05 15:35 |
|
| Reporter | Daria_Sh | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | scheduled | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053238: Restoring Balance Transaction is positive when Order is paid and returned using the same Gift Certificate |
| Description | I created a Gift Certificate and paid for the Order with this Certificate. Then I opened the created Order from the 'Orders' list, clicked 'Verified Returns', and specified the Card Id of used 'Gift Certificate' as payment method.
I noticed that Restoring Balance Transaction is positive (14.50), but should be negative (-14.50) in the 'Gift Card Transaction' tab of Backoffice
The same happens if pay Order by Gift Card and return it using the same Gift Card
Create a Gift Certificate:
1.Log in to POS2:
-username: vallblanca
-password: openbravo
2.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
3.Click the 'Create Gift Certificate' button
4.Enter the following values:
- Gift Card Category: Commercial
- Expiration Date: A date in the future
- Amount: 50
Push 'Create' button
Go to Backoffice (username and password - openbravo) -> 'Gift Card Instance' window -> Write down the 'Search Key' of the created Certificate (will be used in POS as Card ID) |
| Steps To Reproduce | 1.Go to POS2
2.Add the 'Camel bak 3L' product to the Order -> Click the 'Pay' button
3.Select the 'Gift Cards/Certificates' payment method -> Specify the Gift Certificate Card ID
4.Click the 'Search' button -> Pick the shown 'Gift Certificate'-> Pick the 'Done' button
5.Go to 'Orders' -> Open created Order -> Click on 3 dots next to the 'Total 35.50 €'-> Click the 'Verified Returns' button
6.Select the lines to be returned in the 'Add Verified Return' popup -> Click 'Apply'
7.Press 'Refund' button -> Select 'Gift Cards/Certificates' payment method -> Specify the Card ID of used Gift Certificate -> Click on it
8.Before completing the Order, go to Backoffice -> 'Gift Card Instance' window -> Select the used Gift Certificate
9.Pay attention to the line with Amount = 14.50 in the 'Gift Card Transaction' tab
Actual result: Restoring Balance Transaction is positive (14.50)
Expected result: Restoring Balance Transaction is negative (-14.50) |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  restoring balance transaction.jpg (140,737) 2023-08-23 13:20
https://issues.openbravo.com/file_download.php?file_id=18902&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-08-18 11:46 | Daria_Sh | New Issue | |
| 2023-08-18 11:46 | Daria_Sh | Assigned To | => Retail |
| 2023-08-18 11:46 | Daria_Sh | File Added: restoring balance transaction.jpg | |
| 2023-08-18 11:46 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2023-08-23 11:48 | Daria_Sh | Summary | Restoring Balance Transaction is positive when Order is paid by Gift Certificate and is in Return => Restoring Balance Transaction is positive when Order is paid and returned using the same Gift Certificate |
| 2023-08-23 13:19 | Daria_Sh | File Deleted: restoring balance transaction.jpg | |
| 2023-08-23 13:20 | Daria_Sh | File Added: restoring balance transaction.jpg | |
| 2023-08-23 13:26 | Daria_Sh | Description Updated | bug_revision_view_page.php?rev_id=26697#r26697 |
| 2023-09-12 09:57 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-10-03 12:55 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-10-05 15:35 | hgbot | Note Added: 0155580 | |