Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053236 | POS2 | POS | public | 2023-08-18 11:37 | 2024-11-20 08:53 |
|
| Reporter | Daria_Sh | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053236: Incorrect 'Current Balance' is shown when the Order is paid by Gift Certificate and Reversed |
| Description | When I pay for an Order using a Gift Certificate and then reverse it, I notice that the current balance of this Gift Certificate ('Gift Card Instance' window in Backoffice) increases by the total order amount.
Create a Gift Certificate:
1.Log in to POS2:
-username: vallblanca
-password: openbravo
2.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
3.Click the 'Create Gift Certificate' button
4.Enter the following values:
- Gift Card Category: Commercial
- Expiration Date: A date in the future
- Amount: 50
Push 'Create' button
Go to Backoffice (username and password - openbravo) -> 'Gift Card Instance' window -> Write down the 'Search Key' of the created Certificate (will be used in POS as Card ID) |
| Steps To Reproduce | 1.Go to POS2
2.Push 'VBS Customer' button → select 'Arturo Montoro'
3.Add 'Headlamp ultralight' product to the Order → Click'Pay' button
4.Select the 'Gift Cards/Certificates' payment method → Specify Gift Certificate Card ID
5.Click'Search' button → Push shown 'Gift Certificate'→ Pick 'Done' button
6.Go to 'Orders' → Open created Order by clicking on it
7.Push 'Review Payments' button → Click the rounded arrow beside '18.90 €' in the 'Payments' area → Click 'OK' in the confirmation pop-up
8.Select 'Cash' payment method → Push 'Done'
9.Go to Backoffice → 'Gift Card Instance' window
10.Select Gift Certificate used to pay Order
11.Pay attention to the Gift Certificate 'Current Balance'
Actual result: The Current Balance of this Gift Certificate is increased by the total Order amount (68.90 EUR)
Expected result: The Current Balance of this Gift Certificate is 50.00 (as it was at the beginning) |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Screenshot_2.jpg (211,166) 2023-08-18 11:37
https://issues.openbravo.com/file_download.php?file_id=18881&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-08-18 11:37 | Daria_Sh | New Issue | |
| 2023-08-18 11:37 | Daria_Sh | Assigned To | => Retail |
| 2023-08-18 11:37 | Daria_Sh | File Added: Screenshot_2.jpg | |
| 2023-08-18 11:37 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2023-09-12 09:58 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-10-03 13:59 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-10-04 11:12 | ranjith_qualiantech_com | Note Added: 0155489 | |
| 2023-10-04 11:12 | ranjith_qualiantech_com | Status | scheduled => closed |
| 2023-10-04 11:12 | ranjith_qualiantech_com | Resolution | open => unable to reproduce |
| 2024-10-28 13:50 | Daria_Sh | Note Added: 0171050 | |
| 2024-10-28 13:50 | Daria_Sh | Status | closed => new |
| 2024-10-28 13:50 | Daria_Sh | Resolution | unable to reproduce => open |
| 2024-10-29 11:17 | Daria_Sh | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=28688#r28688 |
| 2024-10-29 11:18 | Daria_Sh | Note Edited: 0171050 | bug_revision_view_page.php?bugnote_id=0171050#r28690 |
| 2024-11-04 07:27 | ranjith_qualiantech_com | Status | new => scheduled |
| 2024-11-05 07:57 | hgbot | Note Added: 0171359 | |
| 2024-11-20 08:53 | hgbot | Resolution | open => fixed |
| 2024-11-20 08:53 | hgbot | Status | scheduled => closed |
| 2024-11-20 08:53 | hgbot | Note Added: 0172296 | |
| 2024-11-20 08:53 | hgbot | Note Added: 0172297 | |