Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0053236POS2POSpublic2023-08-18 11:372023-10-04 11:12
ReporterDaria_Sh 
Assigned Toranjith_qualiantech_com 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053236: Incorrect 'Current Balance' is shown when the Order is paid by Gift Certificate and Reversed
DescriptionWhen I pay for an Order using a Gift Certificate and then reverse it, I notice that the current balance of this Gift Certificate ('Gift Card Instance' window in Backoffice) increases by the total order amount.

Create a Gift Certificate:
1.Log in to POS2:
-username: vallblanca
-password: openbravo
2.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
3.Click the 'Create Gift Certificate' button
4.Enter the following values:
- Gift Card Category: Commercial
- Expiration Date: A date in the future
- Amount: 50
Push 'Create' button
Go to Backoffice (username and password - openbravo) -> 'Gift Card Instance' window -> Write down the 'Search Key' of the created Certificate (will be used in POS as Card ID)
Steps To Reproduce1.Go to POS2
2.Add the 'Headlamp ultralight' product to the Order -> Click the 'Pay' button
3.Select the 'Gift Cards/Certificates' payment method -> Specify the Gift Certificate Card ID
4.Click the 'Search' button -> Pick the shown 'Gift Certificate'-> Pick the 'Done' button
5.Go to Main menu -> 'Orders' -> Open created Order by clicking on it
6.Push the 'Review Payments' button -> Click the rounded arrow beside '18.90 €' in the 'Payments' area -> Click 'OK' in the confirmation pop-up
7.Select 'Cash' payment method -> Push 'Done'
8.Go to Backoffice -> 'Gift Card Instance' window 
9.Select Gift Certificate used to pay Order -> Pay attention to the Gift Certificate 'Current Balance'

Actual result: The Current Balance of this Gift Certificate is increased by the total Order amount (68.90 EUR)
Expected result: The Current Balance of this Gift Certificate is 50.00 (as it was at the beginning)
Proposed Solution
Additional Information
TagsNo tags attached.
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Attached Filesjpg Screenshot_2.jpg (211,166) 2023-08-18 11:37
https://issues.openbravo.com/file_download.php?file_id=18881&type=bug
jpg
Issue History
Date ModifiedUsernameFieldChange
2023-08-18 11:37Daria_ShNew Issue
2023-08-18 11:37Daria_ShAssigned To => Retail
2023-08-18 11:37Daria_ShFile Added: Screenshot_2.jpg
2023-08-18 11:37Daria_ShTriggers an Emergency Pack => No
2023-09-12 09:58ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2023-10-03 13:59ranjith_qualiantech_comStatusnew => scheduled
2023-10-04 11:12ranjith_qualiantech_comNote Added: 0155489
2023-10-04 11:12ranjith_qualiantech_comStatusscheduled => closed
2023-10-04 11:12ranjith_qualiantech_comResolutionopen => unable to reproduce

Notes
(0155489)
ranjith_qualiantech_com   
2023-10-04 11:12   
Not able to reproduce. Confirmed with Reporter.