Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053187 | POS2 | POS | public | 2023-08-08 20:00 | 2023-08-17 14:32 |
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| Reporter | dcontrera | |
| Assigned To | dcontrera | |
| Priority | normal | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | No |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0053187: Cannot return a product with a service linked to it |
| Description | It is not possible to return a product with a service linked to it if the service is not selected. |
| Steps To Reproduce | Create a sale with several products and a service linked to one of the item
Create a verified return on the previous sale
Select the product with the service linked to it
Select the reason of the return
=> An error appears indicating that service product should be selected when selecting the related product |
| Proposed Solution | Remove this restriction |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | | related to | defect | 0054370 | | closed | ranjith_qualiantech_com | Not possible to process Verified Returns for only the services attached to a product |
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| Attached Files | 2a373694-2a4d-4d63-bd9f-671e9c10ec00.png (224,792) 2023-08-08 20:00 https://issues.openbravo.com/file_download.php?file_id=18855&type=bug

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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-08-08 20:00 | dcontrera | New Issue | |
| 2023-08-08 20:00 | dcontrera | Assigned To | => Retail |
| 2023-08-08 20:00 | dcontrera | File Added: 2a373694-2a4d-4d63-bd9f-671e9c10ec00.png | |
| 2023-08-08 20:00 | dcontrera | OBNetwork customer | => No |
| 2023-08-08 20:00 | dcontrera | Triggers an Emergency Pack | => No |
| 2023-08-08 20:00 | dcontrera | Assigned To | Retail => dcontrera |
| 2023-08-08 20:32 | hgbot | Merge Request Status | => open |
| 2023-08-08 20:32 | hgbot | Note Added: 0153353 | |
| 2023-08-17 14:32 | hgbot | Merge Request Status | open => approved |
| 2023-08-17 14:32 | hgbot | Resolution | open => fixed |
| 2023-08-17 14:32 | hgbot | Status | new => closed |
| 2023-08-17 14:32 | hgbot | Fixed in Version | => RR23Q4 |
| 2023-08-17 14:32 | hgbot | Note Added: 0153607 | |
| 2023-08-17 14:32 | hgbot | Note Added: 0153608 | |
| 2023-08-17 14:32 | hgbot | Note Added: 0153609 | |
| 2024-08-12 13:50 | ranjith_qualiantech_com | Relationship added | related to 0054370 |