0053113: [23Q3] Some words are incomplete because they do not have enough space in proof of payment tickets

Openbravo Issue Tracking System - POS2
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ID	Project	Category	View Status	Date Submitted	Last Update
0053113	POS2	POS	public	2023-08-01 10:36	2023-10-09 09:38

Reporter	asier_perez
Assigned To	SABARINATH P
Priority	normal	Severity	minor	Reproducibility	always
Status	closed	Resolution	fixed
Platform		OS	5	OS Version
Product Version
Target Version		Fixed in Version	24Q1
Merge Request Status	approved
Review Assigned To
OBNetwork customer	No
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency Pack	No

Summary	0053113: [23Q3] Some words are incomplete because they do not have enough space in proof of payment tickets
Description	When printing a Proof of Payment with the Hardware Manager, some lines do not fit in their space. The product names do not fit if they are long, and the 'Total Target Compensation' text always appears incomplete. (See ticket.png) This does not appear to happen in sales receipts that are generated when paying an order. (See salesReceipt.png)
Steps To Reproduce	0) Configure the Hardware Manager and link it to a POS2 terminal 1) Log in POS2 2) Add an Avalanche Transceiver (or any other product with a long name) to the ticket and pay it 3) Click on 'Last Order PoP' 4) Click on 'Create New' and select 'Divide order in equal parts' 5) Click 'OK' in the popup 6) Click on 'Print' and select 'Print All' 7) Go to the Hardware Manager => Some lines in the ticket do not fit in their space
Proposed Solution
Additional Information
Tags	No tags attached.
Relationships
Attached Files	ticket.png (22,786) 2023-08-01 10:36 https://issues.openbravo.com/file_download.php?file_id=18821&type=bug salesReceipt.png (51,546) 2023-08-01 10:52 https://issues.openbravo.com/file_download.php?file_id=18822&type=bug

Issue History
Date Modified	Username	Field	Change
2023-08-01 10:36	asier_perez	New Issue
2023-08-01 10:36	asier_perez	Assigned To	=> Retail
2023-08-01 10:36	asier_perez	File Added: ticket.png
2023-08-01 10:36	asier_perez	OBNetwork customer	=> No
2023-08-01 10:36	asier_perez	Triggers an Emergency Pack	=> No
2023-08-01 10:52	asier_perez	File Added: salesReceipt.png
2023-08-01 10:55	asier_perez	Summary	Some words are incomplete because they do not have enough space proof of payment tickets => Some words are incomplete because they do not have enough space in proof of payment tickets
2023-08-01 10:55	asier_perez	Description Updated	bug_revision_view_page.php?rev_id=26551#r26551
2023-08-02 09:39	asier_perez	Summary	Some words are incomplete because they do not have enough space in proof of payment tickets => [23Q3] Some words are incomplete because they do not have enough space in proof of payment tickets
2023-09-26 13:58	SABARINATH P	Assigned To	Retail => SABARINATH P
2023-09-26 13:58	SABARINATH P	Status	new => acknowledged
2023-09-27 07:46	SABARINATH P	Status	acknowledged => scheduled
2023-10-05 11:46	hgbot	Merge Request Status	=> open
2023-10-05 11:46	hgbot	Note Added: 0155566
2023-10-09 09:38	hgbot	Merge Request Status	open => approved
2023-10-09 09:38	hgbot	Resolution	open => fixed
2023-10-09 09:38	hgbot	Status	scheduled => closed
2023-10-09 09:38	hgbot	Note Added: 0155658
2023-10-09 09:38	hgbot	Fixed in Version	=> 24Q1
2023-10-09 09:38	hgbot	Note Added: 0155659

Notes