Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0053085POS2POSpublic2023-07-27 10:322024-05-17 08:54
ReporterMarkel_Iruretagoyena 
Assigned ToSABARINATH P 
PrioritynormalSeverityminorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0053085: [23Q3] The Close Order button from the Proof of Payment window is disabled
DescriptionAccording to the POS 2 User Guide, the Close Order button in the Proof of Payment window should be one of the ways to exit the Proof of Payment window, but the button is disabled
Steps To Reproduce1- Login in POS as vallblanca
2- Buy any product you want
3- Go to orders and select the ticket you just created
4- Click on the 3 vertical dots above "Review Payments" and select "Proof of Payment"

Note that above the "Print Bill" you have a "Close Order" button, which should be one of the flows to exit Proof of Payment but is disabled
Proposed Solution
Additional Information
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Attached Filespng PoP_Close_Order_button.png (72,768) 2023-07-27 10:32
https://issues.openbravo.com/file_download.php?file_id=18804&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2023-07-27 10:32Markel_IruretagoyenaNew Issue
2023-07-27 10:32Markel_IruretagoyenaAssigned To => Retail
2023-07-27 10:32Markel_IruretagoyenaFile Added: PoP_Close_Order_button.png
2023-07-27 10:32Markel_IruretagoyenaTriggers an Emergency Pack => No
2023-10-11 15:07SABARINATH PAssigned ToRetail => SABARINATH P
2023-10-11 15:07SABARINATH PStatusnew => scheduled
2024-05-16 09:32SABARINATH PNote Added: 0164707
2024-05-16 09:33SABARINATH PNote Edited: 0164707bug_revision_view_page.php?bugnote_id=0164707#r27966
2024-05-17 08:54SABARINATH PStatusscheduled => resolved
2024-05-17 08:54SABARINATH PResolutionopen => fixed
2024-05-17 08:54SABARINATH PStatusresolved => closed

Notes
(0164707)
SABARINATH P   
2024-05-16 09:32   
(edited on: 2024-05-16 09:33)
What I can notice is that the actual flow should be,

If the user was in proof of payment window, they should exit/back using the back button on the top of window and now they can close the order or print the bill. The buttons will be disabled when the user was in proof of payment window.