Openbravo Issue Tracking System - POS2
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0053011POS2POSpublic2023-07-20 09:302024-01-16 10:23
normalminorhave not tried
0053011: [23Q3] Uncontrolled error message when opening a remote ticket in offline mode
By design, the list of orders is not accessible in offline mode. However, if the terminal goes offline just after the user open the list of orders, the message shown when trying to open one is not managed thus is showing a non understandable message
1. Being online, log in the POS
2. Go offline
3. Try to open the Orders list. As expected, this is not allowed.
4. Go online
5. Open the Orders list. As expected, the list is open
6. While the list of orders is shown on screen, go offline
7. Try to open a ticket, a message about "Request not allowed" is shown
Catch the error and transform the message into a more user friendly one like "This action is not allowed in offline mode"
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png OrdersOffline.png (123,212) 2023-07-20 09:30
Issue History
2023-07-20 09:30plujanNew Issue
2023-07-20 09:30plujanAssigned To => Retail
2023-07-20 09:30plujanFile Added: OrdersOffline.png
2023-07-20 09:30plujanTriggers an Emergency Pack => No
2023-10-18 09:27SABARINATH PStatusnew => scheduled
2023-10-18 15:20SABARINATH PAssigned ToRetail => SABARINATH P
2023-12-01 13:54hgbotNote Added: 0157912
2024-01-16 10:23hgbotResolutionopen => fixed
2024-01-16 10:23hgbotStatusscheduled => closed
2024-01-16 10:23hgbotFixed in Version => RR24Q2
2024-01-16 10:23hgbotNote Added: 0159353
2024-01-16 10:23hgbotNote Added: 0159354

2023-12-01 13:54   
Merge Request created: [^]
2024-01-16 10:23   
Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: 9b94f48543f7c5da73fe34ed5c9f25882a515150
Author: sabarinath palanisamy <>
Date: 16-01-2024 09:23:08
URL: [^]

Fixes ISSUE-53011: Handled the uncontrolled error message when opening a remote ticket in offline mode

M web-test/integration/remote-server/BackendServer.test.js
M web/
2024-01-16 10:23   
Merge request merged: [^]