Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0053011 | POS2 | POS | public | 2023-07-20 09:30 | 2024-01-16 10:23 |
| Reporter | plujan | ||||
| Assigned To | SABARINATH P | ||||
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0053011: [23Q3] Uncontrolled error message when opening a remote ticket in offline mode | ||||
| Description | By design, the list of orders is not accessible in offline mode. However, if the terminal goes offline just after the user open the list of orders, the message shown when trying to open one is not managed thus is showing a non understandable message | ||||
| Steps To Reproduce | 1. Being online, log in the POS 2. Go offline 3. Try to open the Orders list. As expected, this is not allowed. 4. Go online 5. Open the Orders list. As expected, the list is open 6. While the list of orders is shown on screen, go offline 7. Try to open a ticket, a message about "Request not allowed" is shown | ||||
| Proposed Solution | Catch the error and transform the message into a more user friendly one like "This action is not allowed in offline mode" | ||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
| Relationships | |||||
| Attached Files |  OrdersOffline.png (123,212) 2023-07-20 09:30https://issues.openbravo.com/file_download.php?file_id=18762&type=bug | ||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2023-07-20 09:30 | plujan | New Issue | |||
| 2023-07-20 09:30 | plujan | Assigned To | => Retail | ||
| 2023-07-20 09:30 | plujan | File Added: OrdersOffline.png | |||
| 2023-07-20 09:30 | plujan | Triggers an Emergency Pack | => No | ||
| 2023-10-18 09:27 | SABARINATH P | Status | new => scheduled | ||
| 2023-10-18 15:20 | SABARINATH P | Assigned To | Retail => SABARINATH P | ||
| 2023-12-01 13:54 | hgbot | Note Added: 0157912 | |||
| 2024-01-16 10:23 | hgbot | Resolution | open => fixed | ||
| 2024-01-16 10:23 | hgbot | Status | scheduled => closed | ||
| 2024-01-16 10:23 | hgbot | Fixed in Version | => RR24Q2 | ||
| 2024-01-16 10:23 | hgbot | Note Added: 0159353 | |||
| 2024-01-16 10:23 | hgbot | Note Added: 0159354 | |||
| Notes | |||||
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