Openbravo Issue Tracking System - Modules | |||||||||||||||||||||
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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||||||||||
0052963 | Modules | Remittance | public | 2023-07-13 23:49 | 2023-09-06 13:28 | ||||||||||||||||
Reporter | axelmercado | ||||||||||||||||||||
Assigned To | jamie_reid | ||||||||||||||||||||
Priority | urgent | Severity | major | Reproducibility | always | ||||||||||||||||
Status | closed | Resolution | fixed | ||||||||||||||||||
Platform | OS | 5 | OS Version | ||||||||||||||||||
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Target Version | Fixed in Version | ||||||||||||||||||||
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OBNetwork customer | |||||||||||||||||||||
Regression introduced in release | |||||||||||||||||||||
Summary | 0052963: Error in remittances and cancellation of invoices | ||||||||||||||||||||
Description | Message from Practics: we find that we make a vendor invoice, include it in a remittance and then void the invoice and the voided invoice (the negative one) is paid. On some occasions/customers. The negative invoice offsets it against the positive invoice. You will see in the following video that it generates a payment in negative that under our point of view and of the client is not correct, since operationally you see that the invoice is paid and it is not... the supplier owes it to us. CSU has analyzed it and we believe this is wrong, it could be a bug? | ||||||||||||||||||||
Steps To Reproduce | Video with the steps (In Spanish): https://drive.google.com/file/d/167KYJVszplyWLjoCY-6bNg_kcsrsxA9c/view [^] With the basic remittance configuration provided in the wiki in the F&B client perform the following actions: 1 - Create an invoice in the 'Purchase Invoice' window with a remittance-capable payment method or 'Remittance' and complete it. 2 - In the 'Remittance" window, create a new remittance. Add the previously created invoice from the 'Select Orders or Invoices" button and process the remittance. 3 - Go to the invoice created, from the button 'Reactivate' proceed to cancel it, selecting the option "Void". 4 - Verify that a new cancellation invoice is created, it appears as paid when the original one is not. If we verify the details of your payments, we will find a payment in negative, if we browse it, we will see that the amount is 0 and a negative credit is generated that the business partner never gets. | ||||||||||||||||||||
Proposed Solution | The invoice should not be paid and if not, a credit should be generated for the user that can be used in other invoices. Update: When a non-remitted invoice is cancelled and is not paid, it becomes paid since the cancellation invoice contains the negative payment. If we browse the payments, we can see that they are cleared. See screenshot. | ||||||||||||||||||||
Additional Information | |||||||||||||||||||||
Tags | No tags attached. | ||||||||||||||||||||
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Attached Files | screenshot.png (118,419) 2023-08-07 21:22 https://issues.openbravo.com/file_download.php?file_id=18850&type=bug | ||||||||||||||||||||
Issue History | |||||||||||||||||||||
Date Modified | Username | Field | Change | ||||||||||||||||||
2023-07-13 23:49 | axelmercado | New Issue | |||||||||||||||||||
2023-07-13 23:49 | axelmercado | Assigned To | => Triage Omni OMS | ||||||||||||||||||
2023-07-14 08:27 | Practics | Issue Monitored: Practics | |||||||||||||||||||
2023-07-14 10:04 | aferraz | Assigned To | Triage Omni OMS => jamie_reid | ||||||||||||||||||
2023-07-24 15:52 | axelmercado | Note Added: 0152850 | |||||||||||||||||||
2023-07-24 15:52 | axelmercado | Priority | high => urgent | ||||||||||||||||||
2023-08-02 09:37 | hgbot | Note Added: 0153090 | |||||||||||||||||||
2023-08-07 21:21 | axelmercado | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=26596#r26596 | ||||||||||||||||||
2023-08-07 21:21 | axelmercado | Proposed Solution updated | |||||||||||||||||||
2023-08-07 21:22 | axelmercado | File Added: screenshot.png | |||||||||||||||||||
2023-09-06 12:00 | aferraz | Relationship added | related to 0030971 | ||||||||||||||||||
2023-09-06 13:21 | hgbot | Note Added: 0154545 | |||||||||||||||||||
2023-09-06 13:21 | hgbot | Resolution | open => fixed | ||||||||||||||||||
2023-09-06 13:21 | hgbot | Status | new => closed | ||||||||||||||||||
2023-09-06 13:21 | hgbot | Note Added: 0154546 | |||||||||||||||||||
2023-09-06 13:28 | psanjuan | Note Added: 0154547 | |||||||||||||||||||
2023-09-06 14:04 | psanjuan | Note Edited: 0154547 | bug_revision_view_page.php?bugnote_id=0154547#r26783 | ||||||||||||||||||
2024-02-09 20:46 | axelmercado | Relationship added | related to 0054641 |
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