0052864: Cashup should be retrieved from backend if POS is working with a duplicated ticket ID

Openbravo Issue Tracking System - POS2

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Date Submitted

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0052864

POS2

POS

public

2023-06-27 15:50

2023-07-10 07:02

Reporter

AugustoMauch

Assigned To

ranjith_qualiantech_com

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

fixed

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Fixed in Version

Merge Request Status

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OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0052864: Cashup should be retrieved from backend if POS is working with a duplicated ticket ID

Description

In this ticket [1] we included a mitigation measure: whenever we detect the current ticket in the POS is already processed in the backend, a new ticket will be created because the POS is working with a previous version of the state.

That mitigation can be improved because not only the local ticket information is wrong, the cashup information will also be outdated.

So, if the application detects that the local draft ticket is already processed in the backend, it should refresh the cashup using the information stored in the backend

[1] https://issues.openbravo.com/view.php?id=51445 [^]

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Relationships

related to	feature request	0051445		closed	javierRodriguez	POS2	Create a mechanism to detect that POS is working with a duplicated ticket id
depends on	backport	0052865	23Q3	closed	ranjith_qualiantech_com	POS2	Cashup should be retrieved from backend if POS is working with a duplicated ticket ID
depends on	backport	0052866	23Q2.2	closed	ranjith_qualiantech_com	POS2	Cashup should be retrieved from backend if POS is working with a duplicated ticket ID
depends on	backport	0052867	23Q1.4	closed	ranjith_qualiantech_com	POS2	Cashup should be retrieved from backend if POS is working with a duplicated ticket ID
related to	defect	0053425		closed	ranjith_qualiantech_com	Retail Modules	POS draft tickets should be validated in backoffice when completing/deleting the ticket
related to	defect	0053473		closed	ranjith_qualiantech_com	POS2	Cashup properties was missed in the mitigation process (Validating draft ticket in backoffice)