Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0052724POS2POSpublic2023-06-12 17:092023-08-23 12:43
Reporternicolasuriz 
Assigned ToRetail 
PriorityhighSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0052724: “User language” is not taken in account for “Translated Product Name” in WebPOS REACT
DescriptionWhen a product has a translation defined in the Back-Office (for its product name)

Currently the product names never change in POS2 (always in French or always in English for each product)

We identify that the product it is in the language of the first connected user to this TILL (when the Product had been created in the TILL) :

If the user was connected in french, the “Product Name” of this product will be always displayed in French (never in English).
If the user was connected in english, the “Product Name” of this product will be always displayed in English (never in french).
Steps To ReproduceYou have to have two languages defined for the product, English and the translation to French for example.

Then, after the creation with the two languages defined, login in the POS2 and check if changing the User language in your profile, if the product changes its name.
Proposed SolutionIn WebPOS REACT : When the user change the language (in his profile) :

The displayed product Name are refreshed to be displayed in the selected language for the user.
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Issue History
Date ModifiedUsernameFieldChange
2023-06-12 17:09nicolasurizNew Issue
2023-06-12 17:09nicolasurizAssigned To => Retail
2023-06-12 17:09nicolasurizTriggers an Emergency Pack => No
2023-08-23 08:49SABARINATH PAssigned ToRetail => SABARINATH P
2023-08-23 12:26marvintmNote Added: 0153841
2023-08-23 12:26marvintmTypedefect => design defect
2023-08-23 12:43SABARINATH PAssigned ToSABARINATH P => Retail

Notes
(0153841)
marvintm   
2023-08-23 12:26   
Currently this is a limitation of the way translatable info is managed at masterdata level:
- Data is loaded using the language of the initial login/full refresh
- Switching language is not supported, meaning that:
   - If language is switched, you will still see labels in the original language
   - If an incremental refresh is triggered and new data comes, while operating in a different language, the new data will come in the current language, leading to the records being shown in different languages depending on when they were loaded

So essentially, language switching in one terminal is not supported if translation is used for masterdata entities.