0052646: Print/Email duplicate button has no effect for booked tickets when deliver receipt options is disabled

Openbravo Issue Tracking System - POS2

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0052646

POS2

Core

public

2023-06-01 18:08

2024-07-05 10:59

Reporter

caristu

Assigned To

Triage Platform Base

Priority

high

Severity

minor

Reproducibility

have not tried

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

caristu

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0052646: Print/Email duplicate button has no effect for booked tickets when deliver receipt options is disabled

Description

Clicking on the Print/Email duplicate button has no effect when a completed ticket is opened and deliver receipt options is disabled.

Note that this does not happen with draft tickets, they are printed with this button.

Steps To Reproduce

1) Login in POS2, ensure that you login in a touchpoint whose type has the "Deliver Receipt Options" disabled
2) Go to the Orders window
3) Open an already completed order
4) Click on the Print / Email duplicate button. Nothing happens.

Proposed Solution

a) Print the current receipt
b) Open a dialog similar to the one that is opened when deliver receipt options is enabled, that allows to select the document to print (invoice or receipt)
c) Disable the button in such case

Additional Information

Tags

No tags attached.

Relationships

related to	feature request	0052134		closed	Triage Platform Base	Openbravo ERP	Support Immutable Printable Reports
related to	design defect	0053437		closed	ranjith_qualiantech_com	POS2	Receipt Delivery Options needs to print if false