Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0052218POS2POSpublic2023-04-25 11:092023-05-16 12:40
Reporterebecerra 
Assigned Toebecerra 
PrioritynormalSeveritymajorReproducibilityhave not tried
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0052218: "Order not found" Error is shown when a verified return order (created for a non empty order is opened
DescriptionWorking with an order with some lines and adding to it a new line thorugh verified return flow (search order, select lines and return) everything look fine but when this order is loaded an error is shown "Order not found"
Steps To ReproduceEnter in POS application

1. Create a new ticket and add "Headlamp ultralight" and paid it (Ticket-1.png)

2. Create a new ticket and add "Multi-tool" (Ticket-2.png)

3. Open "Orders" panel and find previous ticket and do a verified return (Ticket-1-VerifedReturn.png)

4. Paid the ticket (Ticket-2-Complete.png)

5. Try to open the ticket (Ticket-2-Open.png)

error is shown
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
depends on backport 005222023Q2.1 closed ebecerra The error "Order not found" is shown when reopen verified return order 
depends on backport 005222123Q1.3 closed ebecerra The error "Order not found" is shown when reopen verified return order 
Attached Filespng Ticket-1.png (70,418) 2023-04-25 11:09
https://issues.openbravo.com/file_download.php?file_id=18414&type=bug
png

png Ticket-2.png (76,671) 2023-04-25 11:22
https://issues.openbravo.com/file_download.php?file_id=18416&type=bug
png

png Ticket-1-VerifedReturn.png (168,711) 2023-04-25 11:22
https://issues.openbravo.com/file_download.php?file_id=18417&type=bug
png

png Ticket-2-Complete.png (81,530) 2023-04-25 11:23
https://issues.openbravo.com/file_download.php?file_id=18418&type=bug
png

png Ticket-2-Open.png (132,403) 2023-04-25 11:23
https://issues.openbravo.com/file_download.php?file_id=18419&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2023-04-25 11:09ebecerraNew Issue
2023-04-25 11:09ebecerraAssigned To => Retail
2023-04-25 11:09ebecerraFile Added: Ticket-1.png
2023-04-25 11:09ebecerraOBNetwork customer => No
2023-04-25 11:09ebecerraTriggers an Emergency Pack => No
2023-04-25 11:22ebecerraSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=25927#r25927
2023-04-25 11:22ebecerraFile Added: Ticket-2.png
2023-04-25 11:22ebecerraFile Added: Ticket-1-VerifedReturn.png
2023-04-25 11:23ebecerraFile Added: Ticket-2-Complete.png
2023-04-25 11:23ebecerraFile Added: Ticket-2-Open.png
2023-04-25 11:23ebecerraAssigned ToRetail => ebecerra
2023-04-25 11:23ebecerraStatusnew => acknowledged
2023-04-25 11:23ebecerraSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=25928#r25928
2023-04-25 11:24ebecerraStatusacknowledged => scheduled
2023-04-25 11:45guilleaerSummaryThe error "Order not found" is shown when reopen verified return order => "Order not found" Error is shown when a verified return order (created for a non empty order is opened
2023-04-25 11:45guilleaerDescription Updatedbug_revision_view_page.php?rev_id=25930#r25930
2023-04-25 11:45guilleaerSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=25931#r25931
2023-04-28 12:40hgbotMerge Request Status => open
2023-04-28 12:40hgbotNote Added: 0149074
2023-05-16 12:39hgbotMerge Request Statusopen => approved
2023-05-16 12:40hgbotResolutionopen => fixed
2023-05-16 12:40hgbotStatusscheduled => closed
2023-05-16 12:40hgbotNote Added: 0149816
2023-05-16 12:40hgbotFixed in Version => RR23Q3
2023-05-16 12:40hgbotNote Added: 0149817

Notes
(0149074)
hgbot   
2023-04-28 12:40   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1170 [^]
(0149816)
hgbot   
2023-05-16 12:40   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1170 [^]
(0149817)
hgbot   
2023-05-16 12:40   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^]
Changeset: 50c9cc3fb1c0c6da0e77421fafad8a61ee70b84c
Author: Eduardo Becerra (OB) <eduardo.becerra@openbravo.com>
Date: 16-05-2023 10:40:12
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/50c9cc3fb1c0c6da0e77421fafad8a61ee70b84c [^]

Fixes ISSUE-52218: Allow to open a ticket with verified returned lines from different tickets

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M web/org.openbravo.retail.posterminal/app/model/business-object/ticket-list/actions/LoadRemoteTicket.js
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