0052103: [23Q2] Incorrect behaviour printing ticket with POS hardware manager after refund a product

Openbravo Issue Tracking System - POS2
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ID	Project	Category	View Status	Date Submitted	Last Update
0052103	POS2	POS	public	2023-04-12 09:40	2024-02-07 18:10

Reporter	Markel_Iruretagoyena
Assigned To	Retail
Priority	normal	Severity	minor	Reproducibility	always
Status	closed	Resolution	unable to reproduce
Platform		OS	5	OS Version
Product Version
Target Version		Fixed in Version
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency Pack	No

Summary	0052103: [23Q2] Incorrect behaviour printing ticket with POS hardware manager after refund a product
Description	After refund a product and making the cash up in the POS Hardware Manager you will have information on "Net Returns" and "Gross Returns" but not on VAT returns
Steps To Reproduce	0-Prerequisite: -Initialize POS hardware manager -Login in POS as vallblanca -Buy with cash any product but the amount has to be grater than 200€ -Complete the Cash Up by keeping all the money (to go to the cash up process click on till icon on the left bar, then tap on "Close Till") 1- Login in POS as vallblanca 2- Click on the 3 vertical dots just above the "Pay" button and select "Convert to return" option 3- Select "Avalanche Transceiver" product then click on "Refund" button 4- Tap on "Cash" then "Done" button 5- Made Cash Up again but now on the 3rd step notice that below "Net Return" you have the return VAT number 6- Notice that in the POS Hardware Manager you don't have the return VAT number, just the "Net Returns" and the "Gross Returns"
Proposed Solution
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Attached Files	ticket_Hardware_Manager.png (48,768) 2023-04-12 09:40 https://issues.openbravo.com/file_download.php?file_id=18361&type=bug ticket_pos2.png (72,428) 2023-04-12 09:41 https://issues.openbravo.com/file_download.php?file_id=18362&type=bug

Issue History
Date Modified	Username	Field	Change
2023-04-12 09:40	Markel_Iruretagoyena	New Issue
2023-04-12 09:40	Markel_Iruretagoyena	Assigned To	=> Retail
2023-04-12 09:40	Markel_Iruretagoyena	File Added: ticket_Hardware_Manager.png
2023-04-12 09:40	Markel_Iruretagoyena	Triggers an Emergency Pack	=> No
2023-04-12 09:41	Markel_Iruretagoyena	File Added: ticket_pos2.png
2024-02-07 18:10	Daria_Sh	Note Added: 0160357
2024-02-07 18:10	Daria_Sh	Status	new => closed
2024-02-07 18:10	Daria_Sh	Resolution	open => unable to reproduce

Notes