Openbravo Issue Tracking System - POS2 |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0052084 | POS2 | POS | public | 2023-04-07 12:56 | 2023-05-23 15:36 |
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Reporter | charlotte_vasseur | |
Assigned To | ranjith_qualiantech_com | |
Priority | normal | Severity | minor | Reproducibility | always |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | | |
Merge Request Status | approved |
Review Assigned To | |
OBNetwork customer | No |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0052084: Business partner appears instead of Gift Card Owner on Credit notes / Gift cards list |
Description | On credit note and gift card list (when searching or at payment), we have the business partner that appears instead of having the gift card owner |
Steps To Reproduce | On POS, sell a gift card with a gift card owner defined
(see Gift card sale POS.png)
In the backoffice, the gift card has a Gift Card Owner (CRM Reference)
(see Gift card sale BO.png)
On POS, go to menu 'Gift Cards / Credit Note / Gift Certificates'
Search the credit card by its ID
=> In the result, the Gift Card Owner/Business Partner is displayed, it should be the Gift Card Owner (CRM Reference)
(see Result search gift card.png)
Like in the details of the gift card if you open it (see Gift card details.png)
Same for the search of a credit note
Same when searching in the payment methods to pay by gift card or credit note |
Proposed Solution | |
Additional Information | |
Tags | No tags attached. |
Relationships | related to | feature request | 0052487 | | closed | Retail | It is easier to search for gift cards if the customer is already selected in the order ( Group Payment Provider ) | related to | defect | 0052537 | | closed | ranjith_qualiantech_com | Business partner appears instead of Gift Card / Credit Note Owner when selecting payment method if customer is already assigned |
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Attached Files | Gift card sale POS.png (96,641) 2023-04-07 12:56 https://issues.openbravo.com/file_download.php?file_id=18353&type=bug

Gift card sale BO.png (131,313) 2023-04-07 12:56 https://issues.openbravo.com/file_download.php?file_id=18354&type=bug

Result search gift card.png (138,920) 2023-04-07 12:57 https://issues.openbravo.com/file_download.php?file_id=18355&type=bug

Gift card details.png (142,410) 2023-04-07 12:57 https://issues.openbravo.com/file_download.php?file_id=18356&type=bug

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Issue History |
Date Modified | Username | Field | Change |
2023-04-07 12:56 | charlotte_vasseur | New Issue | |
2023-04-07 12:56 | charlotte_vasseur | Assigned To | => Retail |
2023-04-07 12:56 | charlotte_vasseur | File Added: Gift card sale POS.png | |
2023-04-07 12:56 | charlotte_vasseur | Triggers an Emergency Pack | => No |
2023-04-07 12:56 | charlotte_vasseur | File Added: Gift card sale BO.png | |
2023-04-07 12:57 | charlotte_vasseur | File Added: Result search gift card.png | |
2023-04-07 12:57 | charlotte_vasseur | File Added: Gift card details.png | |
2023-04-13 08:04 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
2023-04-13 08:10 | ranjith_qualiantech_com | Status | new => scheduled |
2023-04-13 16:03 | hgbot | Merge Request Status | => open |
2023-04-13 16:03 | hgbot | Note Added: 0148435 | |
2023-04-17 11:47 | hgbot | Note Added: 0148467 | |
2023-04-17 11:49 | hgbot | Note Added: 0148468 | |
2023-04-18 14:40 | hgbot | Note Added: 0148547 | |
2023-05-22 13:32 | hgbot | Merge Request Status | open => approved |
2023-05-22 13:33 | hgbot | Merge Request Status | approved => open |
2023-05-22 18:23 | hgbot | Merge Request Status | open => approved |
2023-05-22 18:23 | hgbot | Note Added: 0150098 | |
2023-05-22 18:23 | hgbot | Note Added: 0150099 | |
2023-05-22 18:23 | hgbot | Resolution | open => fixed |
2023-05-22 18:23 | hgbot | Status | scheduled => closed |
2023-05-22 18:23 | hgbot | Note Added: 0150100 | |
2023-05-22 18:23 | hgbot | Note Added: 0150101 | |
2023-05-23 15:36 | rafaroda | Relationship added | related to 0052487 |
2023-05-23 16:33 | rafaroda | Relationship added | related to 0052537 |
Notes |
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(0148435)
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hgbot
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2023-04-13 16:03
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(0148467)
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hgbot
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2023-04-17 11:47
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(0148468)
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hgbot
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2023-04-17 11:49
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(0148547)
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hgbot
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2023-04-18 14:40
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(0150098)
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hgbot
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2023-05-22 18:23
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(0150099)
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hgbot
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2023-05-22 18:23
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(0150100)
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hgbot
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2023-05-22 18:23
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(0150101)
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hgbot
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2023-05-22 18:23
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