Openbravo Issue Tracking System - POS2 | |||||
View Issue Details | |||||
ID | Project | Category | View Status | Date Submitted | Last Update |
0052082 | POS2 | POS | public | 2023-04-07 10:33 | 2023-07-07 06:07 |
Reporter | charlotte_vasseur | ||||
Assigned To | ranjith_qualiantech_com | ||||
Priority | normal | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | ||
Platform | OS | 5 | OS Version | ||
Product Version | |||||
Target Version | Fixed in Version | ||||
Merge Request Status | |||||
Review Assigned To | |||||
OBNetwork customer | |||||
Support ticket | |||||
Regression level | |||||
Regression date | |||||
Regression introduced in release | |||||
Regression introduced by commit | |||||
Triggers an Emergency Pack | No | ||||
Summary | 0052082: If Initial Count is not necessary, POS is not properly opened and display message on each login | ||||
Description | A touchpoint is configured with only payment methods that doesn't need initial count nor count when cash up On POS, after store open, at each login messages are displayed ("Closed Tills but store is opened" or "Pending Cash Up and Closed Till" if sales have been made) This is because the till is not properly opened on Backoffice (window Terminals and Tills status) | ||||
Steps To Reproduce | On backoffice, Organization is configured with : - Automatic Business Date = true - Allow enter the POS is different date = false - Allow reopen store on same day = false - Close store automatically after last cash up = Ask (see Organization conf.png) On touchpoint type, credit card PM is configured with : - Count Payment in Cash Up = false - Initial Count = false (see Touchpoint type conf.png) On touchpoint (VBS-3 copied from VBS-2), only credit card PM is active (see Touchpoint conf.png) Log in POS on created touchpoint VBS-3 : no initial count is asked The store is opened in BO but => On Terminals and Tills window, the till stays with Open Tills = No (see Terminals and tills BO.png) Because of this, messages are displayed on POS : 1) Log out and log in => A message "Closed Tills but store is opened" is displayed (see POS closed tills store opened.png) 2) Click on Continue on the previous message Make a sale Log out and log in => A message "Pending Cash Up and Closed Till" is displayed, still because the till is not properly opened in BO (see POS pending cash up.png) | ||||
Proposed Solution | |||||
Additional Information | |||||
Tags | No tags attached. | ||||
Relationships | |||||
Attached Files | Organization conf.png (200,472) 2023-04-07 10:33 https://issues.openbravo.com/file_download.php?file_id=18344&type=bug Touchpoint type conf.png (153,793) 2023-04-07 10:34 https://issues.openbravo.com/file_download.php?file_id=18345&type=bug Touchpoint conf.png (192,341) 2023-04-07 10:34 https://issues.openbravo.com/file_download.php?file_id=18346&type=bug Terminals and tills BO.png (158,682) 2023-04-07 10:34 https://issues.openbravo.com/file_download.php?file_id=18347&type=bug POS closed tills store opened.png (110,613) 2023-04-07 10:34 https://issues.openbravo.com/file_download.php?file_id=18348&type=bug POS pending cash up.png (109,780) 2023-04-07 10:34 https://issues.openbravo.com/file_download.php?file_id=18349&type=bug | ||||
Issue History | |||||
Date Modified | Username | Field | Change | ||
2023-04-07 10:33 | charlotte_vasseur | New Issue | |||
2023-04-07 10:33 | charlotte_vasseur | Assigned To | => Retail | ||
2023-04-07 10:33 | charlotte_vasseur | File Added: Organization conf.png | |||
2023-04-07 10:33 | charlotte_vasseur | Triggers an Emergency Pack | => No | ||
2023-04-07 10:34 | charlotte_vasseur | File Added: Touchpoint type conf.png | |||
2023-04-07 10:34 | charlotte_vasseur | File Added: Touchpoint conf.png | |||
2023-04-07 10:34 | charlotte_vasseur | File Added: Terminals and tills BO.png | |||
2023-04-07 10:34 | charlotte_vasseur | File Added: POS closed tills store opened.png | |||
2023-04-07 10:34 | charlotte_vasseur | File Added: POS pending cash up.png | |||
2023-05-26 06:58 | sreehari | Assigned To | Retail => sreehari | ||
2023-06-05 15:36 | sreehari | Assigned To | sreehari => Retail | ||
2023-06-07 12:23 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com | ||
2023-06-07 12:36 | ranjith_qualiantech_com | Status | new => scheduled | ||
2023-06-12 15:36 | hgbot | Note Added: 0151063 | |||
2023-07-07 06:07 | hgbot | Resolution | open => fixed | ||
2023-07-07 06:07 | hgbot | Status | scheduled => closed | ||
2023-07-07 06:07 | hgbot | Note Added: 0152172 | |||
2023-07-07 06:07 | hgbot | Note Added: 0152173 |
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