Openbravo Issue Tracking System - POS2
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0052082POS2POSpublic2023-04-07 10:332023-07-07 06:07
0052082: If Initial Count is not necessary, POS is not properly opened and display message on each login
A touchpoint is configured with only payment methods that doesn't need initial count nor count when cash up

On POS, after store open, at each login messages are displayed ("Closed Tills but store is opened" or "Pending Cash Up and Closed Till" if sales have been made)

This is because the till is not properly opened on Backoffice (window Terminals and Tills status)
On backoffice, Organization is configured with :
- Automatic Business Date = true
- Allow enter the POS is different date = false
- Allow reopen store on same day = false
- Close store automatically after last cash up = Ask
(see Organization conf.png)

On touchpoint type, credit card PM is configured with :
- Count Payment in Cash Up = false
- Initial Count = false
(see Touchpoint type conf.png)

On touchpoint (VBS-3 copied from VBS-2), only credit card PM is active
(see Touchpoint conf.png)

Log in POS on created touchpoint VBS-3 : no initial count is asked
The store is opened in BO but
=> On Terminals and Tills window, the till stays with Open Tills = No
(see Terminals and tills BO.png)

Because of this, messages are displayed on POS :
1) Log out and log in
=> A message "Closed Tills but store is opened" is displayed
(see POS closed tills store opened.png)

2) Click on Continue on the previous message
Make a sale
Log out and log in
=> A message "Pending Cash Up and Closed Till" is displayed, still because the till is not properly opened in BO
(see POS pending cash up.png)
No tags attached.
png Organization conf.png (200,472) 2023-04-07 10:33

png Touchpoint type conf.png (153,793) 2023-04-07 10:34

png Touchpoint conf.png (192,341) 2023-04-07 10:34

png Terminals and tills BO.png (158,682) 2023-04-07 10:34

png POS closed tills store opened.png (110,613) 2023-04-07 10:34

png POS pending cash up.png (109,780) 2023-04-07 10:34
Issue History
2023-04-07 10:33charlotte_vasseurNew Issue
2023-04-07 10:33charlotte_vasseurAssigned To => Retail
2023-04-07 10:33charlotte_vasseurFile Added: Organization conf.png
2023-04-07 10:33charlotte_vasseurTriggers an Emergency Pack => No
2023-04-07 10:34charlotte_vasseurFile Added: Touchpoint type conf.png
2023-04-07 10:34charlotte_vasseurFile Added: Touchpoint conf.png
2023-04-07 10:34charlotte_vasseurFile Added: Terminals and tills BO.png
2023-04-07 10:34charlotte_vasseurFile Added: POS closed tills store opened.png
2023-04-07 10:34charlotte_vasseurFile Added: POS pending cash up.png
2023-05-26 06:58sreehariAssigned ToRetail => sreehari
2023-06-05 15:36sreehariAssigned Tosreehari => Retail
2023-06-07 12:23ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2023-06-07 12:36ranjith_qualiantech_comStatusnew => scheduled
2023-06-12 15:36hgbotNote Added: 0151063
2023-07-07 06:07hgbotResolutionopen => fixed
2023-07-07 06:07hgbotStatusscheduled => closed
2023-07-07 06:07hgbotNote Added: 0152172
2023-07-07 06:07hgbotNote Added: 0152173

2023-06-12 15:36   
Merge Request created: [^]
2023-07-07 06:07   
Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: c141197c8db3cc069a8331798daf8265a89c09ad
Author: Ranjith S R <>
Date: 06-07-2023 13:01:29
URL: [^]

Fixed ISSUE-52082: Till should be opened if there is no payment method
* When doing initial count, till should be opened
  if there is no payment method is active for initial count

M web-jspack/org.openbravo.retail.sessions/src/model/till/user-actions/ValidateClosedTillsNotClosedStore.js
M web-jspack/org.openbravo.retail.sessions/src/model/till/user-actions/__test__/validateClosedTillsNotClosedStore.test.jsx
2023-07-07 06:07   
Merge request merged: [^]