Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0052082POS2POSpublic2023-04-07 10:332023-07-07 06:07
Reportercharlotte_vasseur 
Assigned Toranjith_qualiantech_com 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0052082: If Initial Count is not necessary, POS is not properly opened and display message on each login
DescriptionA touchpoint is configured with only payment methods that doesn't need initial count nor count when cash up

On POS, after store open, at each login messages are displayed ("Closed Tills but store is opened" or "Pending Cash Up and Closed Till" if sales have been made)

This is because the till is not properly opened on Backoffice (window Terminals and Tills status)
Steps To ReproduceOn backoffice, Organization is configured with :
- Automatic Business Date = true
- Allow enter the POS is different date = false
- Allow reopen store on same day = false
- Close store automatically after last cash up = Ask
(see Organization conf.png)

On touchpoint type, credit card PM is configured with :
- Count Payment in Cash Up = false
- Initial Count = false
(see Touchpoint type conf.png)

On touchpoint (VBS-3 copied from VBS-2), only credit card PM is active
(see Touchpoint conf.png)

Log in POS on created touchpoint VBS-3 : no initial count is asked
The store is opened in BO but
=> On Terminals and Tills window, the till stays with Open Tills = No
(see Terminals and tills BO.png)


Because of this, messages are displayed on POS :
1) Log out and log in
=> A message "Closed Tills but store is opened" is displayed
(see POS closed tills store opened.png)


2) Click on Continue on the previous message
Make a sale
Log out and log in
=> A message "Pending Cash Up and Closed Till" is displayed, still because the till is not properly opened in BO
(see POS pending cash up.png)
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Organization conf.png (200,472) 2023-04-07 10:33
https://issues.openbravo.com/file_download.php?file_id=18344&type=bug
png

png Touchpoint type conf.png (153,793) 2023-04-07 10:34
https://issues.openbravo.com/file_download.php?file_id=18345&type=bug
png

png Touchpoint conf.png (192,341) 2023-04-07 10:34
https://issues.openbravo.com/file_download.php?file_id=18346&type=bug
png

png Terminals and tills BO.png (158,682) 2023-04-07 10:34
https://issues.openbravo.com/file_download.php?file_id=18347&type=bug
png

png POS closed tills store opened.png (110,613) 2023-04-07 10:34
https://issues.openbravo.com/file_download.php?file_id=18348&type=bug
png

png POS pending cash up.png (109,780) 2023-04-07 10:34
https://issues.openbravo.com/file_download.php?file_id=18349&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2023-04-07 10:33charlotte_vasseurNew Issue
2023-04-07 10:33charlotte_vasseurAssigned To => Retail
2023-04-07 10:33charlotte_vasseurFile Added: Organization conf.png
2023-04-07 10:33charlotte_vasseurTriggers an Emergency Pack => No
2023-04-07 10:34charlotte_vasseurFile Added: Touchpoint type conf.png
2023-04-07 10:34charlotte_vasseurFile Added: Touchpoint conf.png
2023-04-07 10:34charlotte_vasseurFile Added: Terminals and tills BO.png
2023-04-07 10:34charlotte_vasseurFile Added: POS closed tills store opened.png
2023-04-07 10:34charlotte_vasseurFile Added: POS pending cash up.png
2023-05-26 06:58sreehariAssigned ToRetail => sreehari
2023-06-05 15:36sreehariAssigned Tosreehari => Retail
2023-06-07 12:23ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2023-06-07 12:36ranjith_qualiantech_comStatusnew => scheduled
2023-06-12 15:36hgbotNote Added: 0151063
2023-07-07 06:07hgbotResolutionopen => fixed
2023-07-07 06:07hgbotStatusscheduled => closed
2023-07-07 06:07hgbotNote Added: 0152172
2023-07-07 06:07hgbotNote Added: 0152173

Notes
(0151063)
hgbot   
2023-06-12 15:36   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.sessions/-/merge_requests/85 [^]
(0152172)
hgbot   
2023-07-07 06:07   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.sessions [^]
Changeset: c141197c8db3cc069a8331798daf8265a89c09ad
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 06-07-2023 13:01:29
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.sessions/-/commit/c141197c8db3cc069a8331798daf8265a89c09ad [^]

Fixed ISSUE-52082: Till should be opened if there is no payment method
* When doing initial count, till should be opened
  if there is no payment method is active for initial count

---
M web-jspack/org.openbravo.retail.sessions/src/model/till/user-actions/ValidateClosedTillsNotClosedStore.js
M web-jspack/org.openbravo.retail.sessions/src/model/till/user-actions/__test__/validateClosedTillsNotClosedStore.test.jsx
---
(0152173)
hgbot   
2023-07-07 06:07   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.sessions/-/merge_requests/85 [^]