0051930: IndexedDB data synchronization error - Openbravo Issue Tracking System

Openbravo Issue Tracking System - Openbravo ERP

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Category

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Date Submitted

Last Update

0051930

Openbravo ERP

A. Platform

public

2023-03-21 14:41

2024-02-28 12:18

Reporter

ivazquez

Assigned To

AugustoMauch

Priority

high

Severity

major

Reproducibility

sometimes

Status

closed

Resolution

no change required

Platform

OS Version

Product Version

PR23Q4.1

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Web browser

Modules

Core

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0051930: IndexedDB data synchronization error

Description

A record in the IndexedDB is too large(in this case we assume it is a corrupt Terminal Log), causing the following problem, preventing the till from loading and making it impossible to use.

Attached is JSON extracted from the MessageModel

Steps To Reproduce

Go to log in page: login page is not loaded
Error in the console:
Uncaught -> IDBRequest {result: undefined, error: DOMException: Failed to read large IndexedDB value, source: IDBIndex, transaction: IDBTransaction, readyState: 'done', ...}

Commands used to extract the pending information to be synchronized:

await OB.App.MessageModelController.findAll();

With this command, we obtain all the registers, which we copy, and paste into VCode and we see the giant problematic register, which we obtain its id and with the following command we eliminate it:

await OB.App.MessageModelController.delete('ID OF THE PROBLEMATIC RECORD');

Proposed Solution

Additional Information

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Relationships

related to	defect	0055014	pi	closed	ander_flores	Retail Modules	IndexedDB data synchronization error - Extremely large Terminal Log caused by the module "Events for client"
related to	defect	0055016	RR20Q3.4	closed	Rajesh_18	Retail Modules	IndexedDB data synchronization error - Extremely large Terminal Log caused by the function "updatePendingMultiOrders"