Openbravo Issue Tracking System - POS2 | ||||||||||||
| View Issue Details | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
| 0051919 | POS2 | POS | public | 2023-03-20 11:56 | 2023-04-25 14:08 | |||||||
| Reporter | joanborras | |||||||||||
| Assigned To | adrianromero | |||||||||||
| Priority | normal | Severity | minor | Reproducibility | always | |||||||
| Status | closed | Resolution | fixed | |||||||||
| Platform | OS | 5 | OS Version | |||||||||
| Product Version | ||||||||||||
| Target Version | Fixed in Version | 23Q3 | ||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | caristu | |||||||||||
| OBNetwork customer | ||||||||||||
| Support ticket | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0051919: To do a Customer Search or Create New Customer before Payment when a External CRM Integration is enabled | |||||||||||
| Description | There's a need to open the Customer Search Window when a CRM External Integration is set and enabled to a Touchpoint POS2 Terminal. When the anonymous customer is set to the ticket, before doing a payment, the "Advanced Customer Search" window will be shown to do a search when the CRM connector is online or the "New Customer" window will be shown while offline. This behavior should be applied to: - Ticket - Return - Quotation | |||||||||||
| Steps To Reproduce | - Open a POS2 connected to an External CRM - Do a receipt ticket with the Anonymous Business Partner - Go to pay - The Payment Window is opened | |||||||||||
| Proposed Solution | - Open a POS2 connected to an External CRM - Do a receipt ticket with the Anonymous Business Partner - Go to pay - If we're in online mode, the "Advanced Customer Search" window will be shown - If we're in offline mode, the "New Customer" window will be shown -> this option is NOT supported for the moment | |||||||||||
| Additional Information | ||||||||||||
| Tags | No tags attached. | |||||||||||
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| Attached Files | ||||||||||||
| Issue History | ||||||||||||
| Date Modified | Username | Field | Change | |||||||||
| 2023-03-20 11:56 | joanborras | New Issue | ||||||||||
| 2023-03-20 11:56 | joanborras | Assigned To | => Retail | |||||||||
| 2023-03-20 11:56 | joanborras | Triggers an Emergency Pack | => No | |||||||||
| 2023-03-20 11:59 | joanborras | Note Added: 0147696 | ||||||||||
| 2023-03-20 16:16 | adrianromero | Assigned To | Retail => adrianromero | |||||||||
| 2023-03-27 17:49 | hgbot | Note Added: 0147994 | ||||||||||
| 2023-04-25 12:17 | caristu | Proposed Solution updated | ||||||||||
| 2023-04-25 12:19 | caristu | Proposed Solution updated | ||||||||||
| 2023-04-25 14:08 | hgbot | Resolution | open => fixed | |||||||||
| 2023-04-25 14:08 | hgbot | Status | new => resolved | |||||||||
| 2023-04-25 14:08 | hgbot | Note Added: 0148858 | ||||||||||
| 2023-04-25 14:08 | hgbot | Fixed in Version | => 23Q3 | |||||||||
| 2023-04-25 14:08 | hgbot | Note Added: 0148859 | ||||||||||
| 2023-04-25 14:08 | caristu | Review Assigned To | => caristu | |||||||||
| 2023-04-25 14:08 | caristu | Status | resolved => closed | |||||||||
| 2023-06-15 14:11 | caristu | Relationship added | related to 0050403 | |||||||||
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