Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0051907 | Retail Modules | Quotations | public | 2023-03-17 14:37 | 2023-05-15 09:35 |
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| Reporter | rfacon | |
| Assigned To | alainperez | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR23Q3 | |
| Merge Request Status | merged |
| Review Assigned To | aaroncalero |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0051907: Not enough cash when a refund with rounding is done |
| Description | When a sale is done with a rounding, the WebPOS splits the lines to apply the rounding and calculates the correct amount the customer has to pay.
But when a return is done, the amount to refund is based on the total without rounding amount calculation (rounding mechanism is triggered too late).
If the terminal doesn’t have the enough money at this step, an error message is displayed. |
| Steps To Reproduce | Taking a terminal with rounding payment activated :
1. Do a cash up to open the terminal with 0€ in cash
2. Add an article, click on the product line and change the price to 2.61€
3. Click on the total amount, select cash as payment method and click on 'Pay total' button
-> The rounding mechanism is applied, payment is splitted in two lines : Cash 2.60 and Rounding 0.01
4. Finish the sale by clicking on 'Done'
At this step, the terminal has 2.60€ in cash.
5. Click on Menu / Verified Returns and select to return the 2.61€ sale previously done
6. Click on the total amount, select cash as payment method : Message 'There is not enough cash available' appears in red.
-> The rounding mechanism is not applied at this step, the WebPOS asks to refund the customer 2.61€ when it should be 2.60€
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| Proposed Solution | Amount to refund should be considered after the application of the rounding mechanism |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Rounding return.PNG (57,887) 2023-03-17 14:37
https://issues.openbravo.com/file_download.php?file_id=18273&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-03-17 14:37 | rfacon | New Issue | |
| 2023-03-17 14:37 | rfacon | Assigned To | => Retail |
| 2023-03-17 14:37 | rfacon | File Added: Rounding return.PNG | |
| 2023-03-17 14:37 | rfacon | Triggers an Emergency Pack | => No |
| 2023-03-22 13:27 | aaroncalero | Assigned To | Retail => alainperez |
| 2023-03-22 14:41 | alainperez | Status | new => scheduled |
| 2023-03-27 03:19 | hgbot | Merge Request Status | => open |
| 2023-03-27 03:19 | hgbot | Note Added: 0147972 | |
| 2023-05-05 12:10 | marvintm | OBNetwork customer | => Gold |
| 2023-05-15 09:34 | hgbot | Resolution | open => fixed |
| 2023-05-15 09:34 | hgbot | Status | scheduled => resolved |
| 2023-05-15 09:34 | hgbot | Fixed in Version | => RR23Q3 |
| 2023-05-15 09:34 | hgbot | Note Added: 0149689 | |
| 2023-05-15 09:34 | hgbot | Merge Request Status | open => merged |
| 2023-05-15 09:34 | hgbot | Note Added: 0149690 | |
| 2023-05-15 09:35 | aaroncalero | Review Assigned To | => aaroncalero |
| 2023-05-15 09:35 | aaroncalero | Status | resolved => closed |