Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0051857POS2POSpublic2023-03-15 10:302024-02-21 12:26
Reporterniketanrai 
Assigned ToRetail 
PriorityhighSeveritymajorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0051857: Service item is removed from receipt while increasing 2nd service item qty during CR
DescriptionIf multiple service item is added to the receipt and one of the service item qty is increased during CR then the other service item is deleted from the receipt.
Steps To ReproduceSteps to reproduce:

1) Create a receipt with “GPS Touch Screen“ and two services “Installation Unit“ & “Installation Pack“. Complete the receipt.
2) Open the last completed receipt and do CR.
3) Click on the service icon of “GPS Touch Screen“ and try to "Installation Pack". It will delete the other service “Installation Unit“ without increasing the qty for “Installation Pack” & vice versa.
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2023-03-15 10:30niketanraiNew Issue
2023-03-15 10:30niketanraiAssigned To => Retail
2023-03-15 10:30niketanraiTriggers an Emergency Pack => No
2024-02-21 11:34niketanraiNote Added: 0161017
2024-02-21 12:26ranjith_qualiantech_comSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=27577#r27577

Notes
(0161017)
niketanrai   
2024-02-21 11:34   
Updated Steps to Reproduce

1) Create a receipt with “GPS Touch Screen“ and two services “Installation Unit“ & “Installation Pack“. Complete the receipt.
2) Open the last completed receipt and do "Cancel and Replace Order".
3) Click on the service icon of “GPS Touch Screen“ and try to click "Installation Pack". It will delete the other service “Installation Unit“ without increasing the qty for “Installation Pack” & vice versa.