Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0051773 | POS2 | Core | public | 2023-03-03 14:16 | 2024-04-02 09:57 |
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| Reporter | dorian_robillard | |
| Assigned To | meriem_azaf | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 24Q2 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0051773: Can't recconnect after timeout during cash up |
| Description | When a user start the cash up and don't finish it. After timeout we can't reconnect and the screen is stucked (see screenshot) |
| Steps To Reproduce | Put a value on touchpoint type in "POS Inactivity Timeout for Orders" and "Order Inactivity Notification Time"
1) Connect to the pos
2) Do a sale
3) Click on close till do the cash up
4) Do the count and on the reports cash up, don't do nothing and expect the timeout
5) Connect again to the pos --> The screen is stuck (see screenshot) |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  screen_stuck after timeout.png (37,523) 2023-03-03 14:16
https://issues.openbravo.com/file_download.php?file_id=18214&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-03-03 14:16 | dorian_robillard | New Issue | |
| 2023-03-03 14:16 | dorian_robillard | Assigned To | => Triage Platform Base |
| 2023-03-03 14:16 | dorian_robillard | File Added: screen_stuck after timeout.png | |
| 2023-03-03 14:16 | dorian_robillard | Triggers an Emergency Pack | => No |
| 2024-02-25 17:43 | rafaroda | Type | design defect => defect |
| 2024-03-26 09:18 | AugustoMauch | Assigned To | Triage Platform Base => meriem_azaf |
| 2024-03-26 14:17 | AugustoMauch | Status | new => acknowledged |
| 2024-03-26 15:31 | hgbot | Note Added: 0162659 | |
| 2024-03-27 09:42 | guilleaer | Status | acknowledged => scheduled |
| 2024-04-02 09:57 | hgbot | Resolution | open => fixed |
| 2024-04-02 09:57 | hgbot | Status | scheduled => closed |
| 2024-04-02 09:57 | hgbot | Note Added: 0162769 | |
| 2024-04-02 09:57 | hgbot | Fixed in Version | => 24Q2 |
| 2024-04-02 09:57 | hgbot | Note Added: 0162770 | |