0051644: Sending ticket by mail from POS doesn't work, it doesn't send the mail.

Openbravo Issue Tracking System - Retail Modules

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0051644

Retail Modules

Send By Email

public

2023-02-17 14:55

2023-02-22 07:52

Reporter

alfonso_alcalde

Assigned To

ranjith_qualiantech_com

Priority

urgent

Severity

critical

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0051644: Sending ticket by mail from POS doesn't work, it doesn't send the mail.

Description

Sending ticket by mail from POS doesn't work, it doesn't send the mail.

Tested in live builds Master.

Log found at the time of error:
[Import Entry - 10] ERROR org.openbravo.retail.sendemail.classes.OBSMAIL_MailSender - An error happened picking required data from json
org.codehaus.jettison.json.JSONException: JSONObject["delivery"] not found.
    at org.codehaus.jettison.json.JSONObject.get(JSONObject.java:360) ~[jettison-1.3-patched.jar:?]
    at org.codehaus.jettison.json.JSONObject.getJSONObject(JSONObject.java:454) ~[jettison-1.3-patched.jar:?]
    at org.openbravo.retail.sendemail.classes.OBSMAIL_MailSender.sendEmail(OBSMAIL_MailSender.java:82) [classes/:?]
    at org.openbravo.retail.sendemail.sync.OBSMAIL_SendEmailFromImportEntry.saveRecord(OBSMAIL_SendEmailFromImportEntry.java:45) [classes/:?]
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.saveRecord(DataSynchronizationProcess.java:204) [classes/:?]
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:156) [classes/:?]
    at org.openbravo.mobile.core.process.DataSynchronizationProcess.exec(DataSynchronizationProcess.java:88) [classes/:?]
    at org.openbravo.mobile.core.process.MobileImportEntryProcessorRunnable.processEntry(MobileImportEntryProcessorRunnable.java:57) [classes/:?]
    at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.doRunCycle(ImportEntryProcessor.java:421) [classes/:?]
    at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.run(ImportEntryProcessor.java:338) [classes/:?]
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) [?:?]
    at java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?]
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) [?:?]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) [?:?]
    at java.lang.Thread.run(Thread.java:833) [?:?]

Steps To Reproduce

1. Select customer.
2. Confirm that the customer has active the sending of invoice by mail, and the touchpoint also.
3. Make the ticket.
4. Complete the ticket.
5. Select sending by mail and destination mail.
6. Send (Doesn't happen)

Proposed Solution

Additional Information