Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0051546Retail ModulesWeb POSpublic2023-02-09 10:192023-02-13 08:19
Reporterazzeddine_meftoh 
Assigned Toranjith_qualiantech_com 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Versionmain 
Target VersionFixed in VersionRR23Q2 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0051546: Can't VERIFY RETURN a ticket in POS that contains a payment method not configured in the POS + payment method defined in POS
Descriptionwhen refunding a ticket that has been paid with a payment method that is not defined on the pos, we are able to refund with any payment method.
the issue is when the original ticket has a PM defined in the pos + a PM not defined in the POS -> the POS allow to refund only the amount paid by the PM defined in the pos

in the example the original ticket has 2 PM (see attached file) :
- Legacy credit note , 348.93 - not defined on the pos
- Visa, 71.82 - defined on the POS
when doing the verified return we can only refund 71.82
Steps To ReproduceNA
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0048604 closed ranjith_qualiantech_com Can't VERIFY RETURN a ticket in POS that contains a payment method not configured in the POS 
Attached Filespng verifiedreturneExample.png (89,911) 2023-02-09 10:19
https://issues.openbravo.com/file_download.php?file_id=18103&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2023-02-09 10:19azzeddine_meftohNew Issue
2023-02-09 10:19azzeddine_meftohAssigned To => Retail
2023-02-09 10:19azzeddine_meftohFile Added: verifiedreturneExample.png
2023-02-09 10:19azzeddine_meftohTriggers an Emergency Pack => No
2023-02-09 10:23rafarodaRelationship addedrelated to 0048604
2023-02-09 10:32ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2023-02-09 13:52ranjith_qualiantech_comNote Added: 0146311
2023-02-09 13:52ranjith_qualiantech_comStatusnew => scheduled
2023-02-10 06:45hgbotNote Added: 0146348
2023-02-13 08:19hgbotResolutionopen => fixed
2023-02-13 08:19hgbotStatusscheduled => closed
2023-02-13 08:19hgbotFixed in Version => RR23Q2
2023-02-13 08:19hgbotNote Added: 0146418
2023-02-13 08:19hgbotNote Added: 0146419

Notes
(0146311)
ranjith_qualiantech_com   
2023-02-09 13:52   
Steps to reproduce in livebuilds pos2 modules
Backoffice
1) Organization window. Record: Vall Blanca Store
   Update "Allow Mixing Verified Returns With" = "Nothing"
2) Channel - Touchpoint type window. Record: POS2SD VBS POS2 Terminal Type
   Tab: Payment method
   Record: Cash
     Update "Allowed PMs for Refund" = "Only those defined"
     Uncheck "Allow to Exceed Paid Amount in Allowed PMs"
     Add "Cash" Payment method in "PM for Refund" tab
   Record : Voucher
     Uncheck "Allow to Exceed Paid Amount in Allowed PMs"

POS
1) Add Product "Avalanche transceiver". Qty 4
2) Complete the ticket with payments. (Card=100, Voucher=200, Cash=302)

Backoffice
1) Create preference
   Property: "Web POS payment Card". Check: "Selected". Value: "N"

POS
1) Refresh Masterdata
2) Open last complete ticket
3) Do Verified Return
4) Go to Payment section
Expected Refunds Limits <--- OK
Cash : 602
Voucher : 300
USA Cash : 602

Shown Refunds Limits <--- KO
Cash : 502
Voucher : 200
USA Cash : 602
(0146348)
hgbot   
2023-02-10 06:45   
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1060 [^]
(0146418)
hgbot   
2023-02-13 08:19   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^]
Changeset: f6c23b59a489bce4967a6ce152a3d7d3a5d1d3a5
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 13-02-2023 07:18:54
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/f6c23b59a489bce4967a6ce152a3d7d3a5d1d3a5 [^]

Fixed ISSUE-51546: RefundLimit should be updated with unavailable payment methods
* When doing verified return, if original ticket payment is not present in POS,
  then missing payment's amount should be added to all available payments

---
M web/org.openbravo.retail.posterminal/app/model/business-object/ticket/AddPaymentUtils.js
---
(0146419)
hgbot   
2023-02-13 08:19   
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1060 [^]