| Openbravo Issue Tracking System - POS2 | 
| View Issue Details | 
| 
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| ID | Project | Category | View Status | Date Submitted | Last Update | 
| 0051535 | POS2 | POS | public | 2023-01-23 18:04 | 2023-02-20 08:31 | 
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| Reporter | javierRodriguez |  | 
| Assigned To | javierRodriguez |  | 
| Priority | normal | Severity | major | Reproducibility | have not tried | 
| Status | closed | Resolution | fixed |  | 
| Platform |  | OS | 5 | OS Version |  | 
| Product Version |  |  | 
| Target Version | 23Q1 | Fixed in Version |  |  | 
| Merge Request Status | approved | 
| Review Assigned To |  | 
| OBNetwork customer | No | 
| Support ticket |  | 
| Regression level |  | 
| Regression date |  | 
| Regression introduced in release |  | 
| Regression introduced by commit |  | 
| Triggers an Emergency Pack | No | 
| 
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| Summary | 0051535: Create a mechanism to detect that POS is working with a duplicated ticket id | 
| Description | After severals cases in production where the application is working with a brand new ticket which has a used id. This creates EWIs due to try to synchronise a ticket with duplicates ids. | 
| Steps To Reproduce | In production, this problem appeared after an F5 (refresh) or after a delete ticket action. | 
| Proposed Solution | This duplicated id should be checked: - After an F5
 - When a new ticket is set in Ticket state model
 
 The application could have different scenarios when a ticket is set in the state. Ticket could be
 - Processed tickets
 - brand new tickets
 - No-processed ticket which are in ticket list with products or payments on it.
 
 It is necessary to take into account this different scenarios and do actions depending on them.
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| Additional Information |  | 
| Tags | No tags attached. | 
| Relationships | | blocks | feature request | 0051445 |  | closed | javierRodriguez | Create a mechanism to detect that POS is working with a duplicated ticket id | 
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| Attached Files |  | 
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| Issue History | 
| Date Modified | Username | Field | Change | 
| 2023-02-02 12:36 | guilleaer | Type | feature request => backport | 
| 2023-02-02 12:36 | guilleaer | Target Version | => 23Q1 | 
| 2023-02-03 10:21 | hgbot | Note Added: 0146239 |  | 
| 2023-02-03 11:06 | hgbot | Note Added: 0146254 |  | 
| 2023-02-03 11:09 | hgbot | Merge Request Status | open => approved | 
| 2023-02-03 11:12 | hgbot | Resolution | open => fixed | 
| 2023-02-03 11:12 | hgbot | Status | scheduled => closed | 
| 2023-02-03 11:12 | hgbot | Fixed in Version | => RR23Q1 | 
| 2023-02-03 11:12 | hgbot | Note Added: 0146255 |  | 
| 2023-02-03 11:12 | hgbot | Note Added: 0146256 |  | 
| 2023-02-03 11:12 | hgbot | Note Added: 0146257 |  | 
| 2023-02-03 11:12 | hgbot | Note Added: 0146258 |  | 
| 2023-02-09 19:41 | javierRodriguez | Status | closed => new | 
| 2023-02-09 19:41 | javierRodriguez | Resolution | fixed => open | 
| 2023-02-09 19:41 | javierRodriguez | Fixed in Version | RR23Q1 => | 
| 2023-02-10 11:37 | hgbot | Note Added: 0146370 |  | 
| 2023-02-10 11:51 | hgbot | Note Added: 0146371 |  | 
| 2023-02-10 11:51 | hgbot | Note Added: 0146372 |  | 
| 2023-02-10 13:35 | javierRodriguez | Status | new => scheduled | 
| 2023-02-10 13:35 | javierRodriguez | Status | scheduled => resolved | 
| 2023-02-10 13:35 | javierRodriguez | Resolution | open => fixed | 
| 2023-02-10 13:35 | javierRodriguez | Status | resolved => closed | 
| 2023-02-17 13:40 | hgbot | Note Added: 0146699 |  | 
| 2023-02-17 13:40 | hgbot | Note Added: 0146700 |  | 
| 2023-02-17 13:59 | hgbot | Note Added: 0146704 |  | 
| 2023-02-20 08:30 | hgbot | Note Added: 0146736 |  | 
| 2023-02-20 08:30 | hgbot | Note Added: 0146737 |  | 
| 2023-02-20 08:30 | hgbot | Note Added: 0146738 |  | 
| 2023-02-20 08:31 | hgbot | Note Added: 0146739 |  | 
| 2023-02-20 08:31 | hgbot | Note Added: 0146740 |  | 
| 2023-02-20 08:31 | hgbot | Note Added: 0146741 |  | 
	| Notes | 
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			| (0146239) |  
			| hgbot |  
			| 2023-02-03 10:21 |  |  | 
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			| (0146254) |  
			| hgbot |  
			| 2023-02-03 11:06 |  |  | 
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			| (0146255) |  
			| hgbot |  
			| 2023-02-03 11:12 |  |  | 
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			| (0146256) |  
			| hgbot |  
			| 2023-02-03 11:12 |  |  | 
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			| (0146257) |  
			| hgbot |  
			| 2023-02-03 11:12 |  |  | 
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			| (0146258) |  
			| hgbot |  
			| 2023-02-03 11:12 |  |  | 
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			| (0146370) |  
			| hgbot |  
			| 2023-02-10 11:37 |  |  | 
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			| (0146371) |  
			| hgbot |  
			| 2023-02-10 11:51 |  |  | 
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			| (0146372) |  
			| hgbot |  
			| 2023-02-10 11:51 |  |  | 
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			| (0146699) |  
			| hgbot |  
			| 2023-02-17 13:40 |  |  | 
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			| (0146700) |  
			| hgbot |  
			| 2023-02-17 13:40 |  |  | 
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			| (0146704) |  
			| hgbot |  
			| 2023-02-17 13:59 |  |  | 
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			| (0146736) |  
			| hgbot |  
			| 2023-02-20 08:30 |  |  | 
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			| (0146737) |  
			| hgbot |  
			| 2023-02-20 08:30 |  |  | 
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			| (0146738) |  
			| hgbot |  
			| 2023-02-20 08:30 |  |  | 
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			| (0146739) |  
			| hgbot |  
			| 2023-02-20 08:31 |  |  | 
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			| (0146740) |  
			| hgbot |  
			| 2023-02-20 08:31 |  |  | 
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			| (0146741) |  
			| hgbot |  
			| 2023-02-20 08:31 |  |  |