Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0051449Retail ModulesWeb POSpublic2023-01-25 10:302023-01-31 11:31
Reporterngarcia 
Assigned Toranjith_qualiantech_com 
PriorityurgentSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0051449: Business Partner Commercial Name is updated although it is not shown when editing a customer in the POS
DescriptionBusiness Partner Commercial Name is updated although it is not shown when editing a customer in the POS

In the example provided by the customer, the business partner is a company and the contact is a physical person
Steps To ReproduceIn the backoffice:
   Create a business partner
   Set a commercial name to it (for instance, the company name)
   Set it as Customer and assign the Price List, Payment Terms...
   Set a Location to it
   Add a contact to it, set a different First and Last Name from the Commercial Name defined to the BP

In the POS:
   Assign the customer to the ticket
   Check the commercial name is shown
   Edit the customer
   Check the first name and last name of the contact are shown
   Edit one of them
   Check that apart from the edited field, the commercial name of the business partner is updated in the POS and in the backoffice
Proposed Solution
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2023-01-25 10:30ngarciaNew Issue
2023-01-25 10:30ngarciaAssigned To => Retail
2023-01-25 10:30ngarciaTriggers an Emergency Pack => No
2023-01-25 10:32PracticsIssue Monitored: Practics
2023-01-31 09:55ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2023-01-31 11:31marvintmReview Assigned To => marvintm
2023-01-31 11:31marvintmNote Added: 0146070
2023-01-31 11:31marvintmStatusnew => closed
2023-01-31 11:31marvintmResolutionopen => no change required

Notes
(0146070)
marvintm   
2023-01-31 11:31   
This is actually the expected behavior. You cannot really manage complex customers like companies from the POS.

The customers selected in the POS are meant to be individual persons, so if you change the name/surname then both the contact information and the business partner information will be updated.