Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0051430 | Retail Modules | Web POS | public | 2023-01-20 14:28 | 2023-03-10 07:27 |
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| Reporter | ucarrion | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR23Q2 | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0051430: Cannot use the reprint process only for invoices |
| Description | In the POS, if a user wants to reprint a given document (order/receipt, invoice) he has to recall the order (search it or scan it) and then use the 'Print' menu entry.
Once the 'Print' menu entry is executed, a popup is openen in which the user can choose to print the receipt or print the invoice (if the order has been invoiced).
The mentioned menu entry ('Print') is managed in terms of configuration by the preference 'Web POS action print receipt'. If this preference is set to 'N', the 'Print' menu entry is disabled.
Given what is exposed in the paragraph above, for a given scenario in which the order/receipt documents are irrelevant (they are never printed) and only the invoices are considered, somehow we are forced to mantain the 'Print receipt' button (see the attachment) even if it is not needed. |
| Steps To Reproduce | -Login a terminal.
-Do a sale, invoice it.
-Pay and complete.
-Recall the order.
-Select the 'Print' menu entry.
-Check that you can print even the receipt and/or the invoice.
-Go to the backoffice and disable the 'Web POS action print receipt'preference (or set it to 'N' for your environment.
-Refresh the terminal and repeat the process. Check that the 'Print' menu entry is not available anymore so you cannot reprint neither the receipt nor the invoice. |
| Proposed Solution | I would suggest to do a change in order to be able to enable/disable the button 'Print receipt' in the mentioned popup (see attachment) without disabling the complete 'Print' menu entry, in order to cover the scenarios as the one exposed above on this issue. |
| Additional Information | |
| Tags | NOR, NORAUTO |
| Relationships | | related to | defect | 0051999 | | closed | ranjith_qualiantech_com | It should be possible to disable "Print Receipt" option on Print Menu entry |
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| Attached Files |  image (6).png (719,288) 2023-01-20 14:29
https://issues.openbravo.com/file_download.php?file_id=18048&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-01-20 14:28 | ucarrion | New Issue | |
| 2023-01-20 14:28 | ucarrion | Assigned To | => psanjuan |
| 2023-01-20 14:28 | ucarrion | Triggers an Emergency Pack | => No |
| 2023-01-20 14:29 | ucarrion | File Added: image (6).png | |
| 2023-01-20 14:29 | ucarrion | Tag Attached: NOR | |
| 2023-01-20 14:29 | ucarrion | Tag Attached: NORAUTO | |
| 2023-02-14 10:37 | psanjuan | Note Added: 0146510 | |
| 2023-02-14 10:39 | psanjuan | Note Added: 0146511 | |
| 2023-02-14 10:39 | psanjuan | Assigned To | psanjuan => Retail |
| 2023-02-14 10:39 | psanjuan | Type | design defect => defect |
| 2023-02-15 18:05 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-02-15 18:05 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-02-22 06:16 | hgbot | Note Added: 0146850 | |
| 2023-03-10 07:27 | hgbot | Resolution | open => fixed |
| 2023-03-10 07:27 | hgbot | Status | scheduled => closed |
| 2023-03-10 07:27 | hgbot | Fixed in Version | => RR23Q2 |
| 2023-03-10 07:27 | hgbot | Note Added: 0147428 | |
| 2023-03-10 07:27 | hgbot | Note Added: 0147429 | |
| 2023-03-28 14:17 | psanjuan | Relationship added | related to 0051999 |
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Notes |
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Proposed solution:
The name of the preference is going to be changed accordingly to the functionality that it manages:
New name: Web POS action print
if this preference is enable, the print menu will be displayed in the POS
if this preference is not enable, the print menu will not be displayed in the POS. |
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Issue type changes as defect due to the explanation below. |
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(0146850)
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hgbot
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2023-02-22 06:16
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(0147428)
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hgbot
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2023-03-10 07:27
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(0147429)
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hgbot
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2023-03-10 07:27
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