Openbravo Issue Tracking System - Openbravo Localizations
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IDProjectCategoryView StatusDate SubmittedLast Update
0051397Openbravo LocalizationsLocalization Italypublic2023-01-18 10:202023-02-15 11:45
Reporterucarrion 
Assigned Tofermin_gascon 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Regression date
Regression introduced by commit
Regression level
Support ticket
OBNetwork customerNo
Regression introduced in release
Summary0051397: 'Client information' message to remove when the sale is anonymous in the RTP
DescriptionCurrently, in case an anonymous sale is done and printed in an RTPrinter, the printout displays a message 'Client Information' that has in fact no information as the customer is anonymous.

Please find attached an example and the code trace in which the message is sent.
Steps To Reproduce-Login an Italian environment using the RTPrinter.
-Do an anonymous sale.
-Check in the console the generated fiscal call and check the printout too.
Proposed SolutionFrom a functional perspective, this test is irrelevant if the customer is not informed. It must appear ONLY if there is a known customer informed on the sale (see example attached).

PLEASE CONSIDER: SALES, RETURNS, ORIGINALS AND DUPLICATES.
Additional Information
TagsNOR, NORAUTO
Relationships
Attached Filespng knownCustomerSaleExample.png (1,134,903) 2023-01-18 10:20
https://issues.openbravo.com/file_download.php?file_id=18038&type=bug
png anonymousSaleExample.png (1,197,962) 2023-01-18 10:21
https://issues.openbravo.com/file_download.php?file_id=18039&type=bug
png consoleFiscalLogTrace.png (58,997) 2023-01-18 10:22
https://issues.openbravo.com/file_download.php?file_id=18040&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2023-01-18 10:20ucarrionNew Issue
2023-01-18 10:20ucarrionAssigned To => Triage Omni OMS
2023-01-18 10:20ucarrionFile Added: knownCustomerSaleExample.png
2023-01-18 10:20ucarrionOBNetwork customer => No
2023-01-18 10:20ucarrionTag Attached: NOR
2023-01-18 10:20ucarrionTag Attached: NORAUTO
2023-01-18 10:21ucarrionFile Added: anonymousSaleExample.png
2023-01-18 10:22ucarrionFile Added: consoleFiscalLogTrace.png
2023-01-18 10:23ucarrionProposed Solution updated
2023-01-18 10:47aferrazAssigned ToTriage Omni OMS => Triage Platform Conn
2023-01-20 09:30ucarrionAssigned ToTriage Platform Conn => psanjuan
2023-01-23 11:12psanjuanNote Added: 0145734
2023-02-02 10:49fermin_gasconAssigned Topsanjuan => fermin_gascon
2023-02-02 10:49fermin_gasconStatusnew => acknowledged
2023-02-02 10:49fermin_gasconStatusacknowledged => scheduled
2023-02-02 10:49fermin_gasconStatusscheduled => resolved
2023-02-02 10:49fermin_gasconResolutionopen => fixed
2023-02-13 12:08alostaleStatusresolved => closed
2023-02-15 11:45fermin_gasconNote Added: 0146560

Notes
(0145734)
psanjuan   
2023-01-23 11:12   
Proposed solution for an scenario in with a B2C transaction is going to be created, that means a simplified invoice that implies the fiscalization of a "Documento Commerciale" in the RT-Printer as Fiscal document.
- if the customer of the sale is the anonymous customer configured at store level of the terminal being used, no customer information must be printed. Even the string currently printed "Client Information" must not be printed. See image attached.
- if the customer of the sale is informed, that information can be sent to the RT-Printer and printed, that is the Name and the Codice Fiscal of the customer, if any.

Direct Invoice document (Non Fiscal) document out of scope of this request.
(0146560)
fermin_gascon   
2023-02-15 11:45   
https://gitlab.com/openbravo/customers/NOR/com.openbravo.norauto.printtemplates/-/merge_requests/366 [^]