Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0051324 | Retail Modules | Gift cards and gift vouchers | public | 2023-01-10 19:52 | 2023-01-27 06:07 |
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| Reporter | axelmercado | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | |
| Platform | | OS | 5 | OS Version | |
| Product Version | pi | |
| Target Version | RR22Q1 | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | OBPS |
| Support ticket | 55819 |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0051324: Problems when trying a giftcard from one customer on an order from another customer. |
| Description | When we try to use a gift card from one customer in an order from another customer, although we have the preferences 'Web POS Show gift cards owned or bought by current customer' in N and 'WebPOS Customer using a gift card must be the one who bought' in N, the popup that should show the available gift cards does not do it correctly. |
| Steps To Reproduce | 1 - Sell gift cards to 2 different customers to have several gift cards instances.
2 - Select a customer with a gift card, and try to use in his order a gift card of another customer from the payment methods panel.
3 - Go to Advanced Filters and unset the "Gift Card Owner" in order to see the gift cards of other business partners
4 - Try to use one of the gift cards of other business partners and see whether the preference 'WebPOS Customer using a gift card must be the one who bought' is as "Y" or "N" it will still not let you use the gift card.
Video with the steps: https://www.awesomescreenshot.com/video/13881486?key=9626cae1791e28e592fe923da23a5804 [^] |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-01-10 19:52 | axelmercado | New Issue | |
| 2023-01-10 19:52 | axelmercado | Assigned To | => Retail |
| 2023-01-10 19:52 | axelmercado | OBNetwork customer | => OBPS |
| 2023-01-10 19:52 | axelmercado | Support ticket | => 55819 |
| 2023-01-10 19:52 | axelmercado | Triggers an Emergency Pack | => No |
| 2023-01-10 19:58 | Practics | Issue Monitored: Practics | |
| 2023-01-18 10:57 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-01-18 10:58 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-01-23 14:31 | axelmercado | Description Updated | bug_revision_view_page.php?rev_id=25440#r25440 |
| 2023-01-24 20:22 | ivazquez | Description Updated | bug_revision_view_page.php?rev_id=25443#r25443 |
| 2023-01-24 20:22 | ivazquez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=25445#r25445 |
| 2023-01-24 20:23 | ivazquez | Note Added: 0145807 | |
| 2023-01-27 06:07 | ranjith_qualiantech_com | Note Added: 0145891 | |
| 2023-01-27 06:07 | ranjith_qualiantech_com | Status | scheduled => closed |
| 2023-01-27 06:07 | ranjith_qualiantech_com | Resolution | open => unable to reproduce |