Openbravo Issue Tracking System - POS2
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0051258POS2POSpublic2022-12-29 11:382023-07-31 12:34
closedunable to reproduce 
0051258: [ALTERATION FOLLOW-UP] : Flag as Sent, the report is not printed
In Follow-up files screen (alteration follow-up), it is not possible to print the report anymore.

The printer is configured as default printer on your computer a printer to PDF.
The terminal in the hardware manager is set as follow :
machine.printer.2 = printer\:(Default),standard
and the URL link is set up in the touchpoint : http://localhost:8090/printer [^]

There is an error message when trying to print (see video [^])
Access to webpos
Access to the page "Follow up File" (quick access menu on the left)
Select the icon "3dots" of your order line
Select "Print report and flag as Sent"

Current result : Status update : "Sent" and the report is not printed
Expected result : Status update : "Sent" and the report is printed
Issue History
2022-12-29 11:38philippe_muiNew Issue
2022-12-29 11:38philippe_muiAssigned To => Retail
2022-12-29 11:38philippe_muiTriggers an Emergency Pack => No
2022-12-29 11:39philippe_muiTag Attached: FASH
2022-12-29 11:41philippe_muiDescription Updatedbug_revision_view_page.php?rev_id=25325#r25325
2023-07-28 09:11ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2023-07-28 10:42ranjith_qualiantech_comStatusnew => scheduled
2023-07-31 06:48ranjith_qualiantech_comNote Added: 0152986
2023-07-31 06:48ranjith_qualiantech_comStatusscheduled => resolved
2023-07-31 06:48ranjith_qualiantech_comResolutionopen => fixed
2023-07-31 12:34marvintmStatusresolved => new
2023-07-31 12:34marvintmResolutionfixed => open
2023-07-31 12:34marvintmReview Assigned To => marvintm
2023-07-31 12:34marvintmStatusnew => closed
2023-07-31 12:34marvintmResolutionopen => unable to reproduce

2023-07-31 06:48   
Issue in not reproducible in livebuilds (Confirmed with reporter)