Openbravo Issue Tracking System - POS2 |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0051163 | POS2 | Core | public | 2022-12-15 09:35 | 2023-07-25 09:16 |
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| Reporter | dorian_robillard | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | OBPS |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0051163: Refunds limit V2 : Error in the amount limit when doing a return of several product in the same verified return |
| Description | Error in the amount limit when doing a return of several product in the same verified return from the same sales order |
| Steps To Reproduce | 1) sell 3 items
product 1 - 115€
product 2 - 145€
product 3 - 145€
2) pay
- 100€ in cash
- 305€ per credit card
3) Do a verified return on this ticket
4) Select only product 1 to return
5) Limit payment is -115€ for all payment method available as a refund
6) Add the second & third items of the same ticket
7) Limit payment is 290€ instead of 405€ for credit card, 405€ for other
I think the POS is calculating the limit only on the last item added to the return and not the whole basket : 145 + 145 = 290€ and don’t take in account the previous item at 115€ to have 405€
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| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-12-15 09:35 | dorian_robillard | New Issue | |
| 2022-12-15 09:35 | dorian_robillard | Assigned To | => Triage Platform Base |
| 2022-12-15 09:35 | dorian_robillard | Triggers an Emergency Pack | => No |
| 2022-12-18 23:56 | rafaroda | OBNetwork customer | => OBPS |
| 2022-12-18 23:56 | rafaroda | Severity | minor => major |
| 2022-12-22 14:31 | AugustoMauch | Assigned To | Triage Platform Base => Retail |
| 2022-12-29 08:47 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2022-12-29 08:47 | ranjith_qualiantech_com | Status | new => scheduled |
| 2022-12-30 08:24 | dorian_robillard | Note Added: 0145094 | |
| 2023-01-02 06:56 | hgbot | Merge Request Status | => open |
| 2023-01-02 06:56 | hgbot | Note Added: 0145109 | |
| 2023-07-05 09:47 | hgbot | Merge Request Status | open => approved |
| 2023-07-05 09:47 | hgbot | Note Added: 0152122 | |
| 2023-07-05 09:47 | hgbot | Resolution | open => fixed |
| 2023-07-05 09:47 | hgbot | Status | scheduled => closed |
| 2023-07-05 09:47 | hgbot | Fixed in Version | => RR23Q4 |
| 2023-07-05 09:47 | hgbot | Note Added: 0152123 | |
| 2023-07-20 13:12 | ranjith_qualiantech_com | Note Added: 0152725 | |
| 2023-07-20 13:12 | ranjith_qualiantech_com | Status | closed => new |
| 2023-07-20 13:12 | ranjith_qualiantech_com | Resolution | fixed => open |
| 2023-07-20 13:12 | ranjith_qualiantech_com | Fixed in Version | RR23Q4 => |
| 2023-07-20 13:12 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-07-25 08:05 | hgbot | Note Added: 0152855 | |
| 2023-07-25 09:16 | hgbot | Note Added: 0152856 | |
| 2023-07-25 09:16 | hgbot | Resolution | open => fixed |
| 2023-07-25 09:16 | hgbot | Status | scheduled => closed |
| 2023-07-25 09:16 | hgbot | Fixed in Version | => RR23Q4 |
| 2023-07-25 09:16 | hgbot | Note Added: 0152857 | |
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Notes |
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To reproduce this ticket, the configuration need to be :
- In organisation set allow mixing verified returns with 'nothing"
- In channel touchpoint type set allowed PM for refund = "Only thise defined"
for cash ad in PM for refund tab add "Cash" and "credit card" + unselect allow to exceed paid amount in pm for refund
- In channel touchpoint type set allowed PM for refund = "Only thise defined"
for credit card and in PM for refund tab add "credit card" + unselect allow to exceed paid amount in pm for refund |
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(0145109)
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hgbot
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2023-01-02 06:56
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(0152122)
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hgbot
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2023-07-05 09:47
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(0152123)
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hgbot
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2023-07-05 09:47
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Error occurs when opening the paid receipt
Backoffice
1) Update Cash Payment Method's "Allow PMs for Refund" as "Only those defined"
2) Add Cash & Voucher in "PM for Refund"
POS2
1) Add Product and complete it with Cash
2) Do VR of last ticket with Cash
3) Open the Return ticket, Error occurred |
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(0152855)
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hgbot
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2023-07-25 08:05
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(0152856)
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hgbot
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2023-07-25 09:16
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(0152857)
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hgbot
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2023-07-25 09:16
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