Openbravo Issue Tracking System - POS2 |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0051163 | POS2 | Core | public | 2022-12-15 09:35 | 2023-07-25 09:16 |
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Reporter | dorian_robillard | |
Assigned To | ranjith_qualiantech_com | |
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | | |
Merge Request Status | |
Review Assigned To | |
OBNetwork customer | |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0051163: Refunds limit V2 : Error in the amount limit when doing a return of several product in the same verified return |
Description | Error in the amount limit when doing a return of several product in the same verified return from the same sales order |
Steps To Reproduce | 1) sell 3 items
product 1 - 115€
product 2 - 145€
product 3 - 145€
2) pay
- 100€ in cash
- 305€ per credit card
3) Do a verified return on this ticket
4) Select only product 1 to return
5) Limit payment is -115€ for all payment method available as a refund
6) Add the second & third items of the same ticket
7) Limit payment is 290€ instead of 405€ for credit card, 405€ for other
I think the POS is calculating the limit only on the last item added to the return and not the whole basket : 145 + 145 = 290€ and don’t take in account the previous item at 115€ to have 405€
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Proposed Solution | |
Additional Information | |
Tags | No tags attached. |
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Attached Files | |
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Issue History |
Date Modified | Username | Field | Change |
2022-12-15 09:35 | dorian_robillard | New Issue | |
2022-12-15 09:35 | dorian_robillard | Assigned To | => Triage Platform Base |
2022-12-15 09:35 | dorian_robillard | Triggers an Emergency Pack | => No |
2022-12-18 23:56 | rafaroda | Severity | minor => major |
2022-12-22 14:31 | AugustoMauch | Assigned To | Triage Platform Base => Retail |
2022-12-29 08:47 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
2022-12-29 08:47 | ranjith_qualiantech_com | Status | new => scheduled |
2022-12-30 08:24 | dorian_robillard | Note Added: 0145094 | |
2023-01-02 06:56 | hgbot | Note Added: 0145109 | |
2023-07-05 09:47 | hgbot | Note Added: 0152122 | |
2023-07-05 09:47 | hgbot | Resolution | open => fixed |
2023-07-05 09:47 | hgbot | Status | scheduled => closed |
2023-07-05 09:47 | hgbot | Fixed in Version | => RR23Q4 |
2023-07-05 09:47 | hgbot | Note Added: 0152123 | |
2023-07-20 13:12 | ranjith_qualiantech_com | Note Added: 0152725 | |
2023-07-20 13:12 | ranjith_qualiantech_com | Status | closed => new |
2023-07-20 13:12 | ranjith_qualiantech_com | Resolution | fixed => open |
2023-07-20 13:12 | ranjith_qualiantech_com | Fixed in Version | RR23Q4 => |
2023-07-20 13:12 | ranjith_qualiantech_com | Status | new => scheduled |
2023-07-25 08:05 | hgbot | Note Added: 0152855 | |
2023-07-25 09:16 | hgbot | Note Added: 0152856 | |
2023-07-25 09:16 | hgbot | Resolution | open => fixed |
2023-07-25 09:16 | hgbot | Status | scheduled => closed |
2023-07-25 09:16 | hgbot | Fixed in Version | => RR23Q4 |
2023-07-25 09:16 | hgbot | Note Added: 0152857 | |
Notes |
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To reproduce this ticket, the configuration need to be :
- In organisation set allow mixing verified returns with 'nothing"
- In channel touchpoint type set allowed PM for refund = "Only thise defined"
for cash ad in PM for refund tab add "Cash" and "credit card" + unselect allow to exceed paid amount in pm for refund
- In channel touchpoint type set allowed PM for refund = "Only thise defined"
for credit card and in PM for refund tab add "credit card" + unselect allow to exceed paid amount in pm for refund |
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(0145109)
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hgbot
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2023-01-02 06:56
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(0152122)
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hgbot
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2023-07-05 09:47
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(0152123)
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hgbot
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2023-07-05 09:47
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Error occurs when opening the paid receipt
Backoffice
1) Update Cash Payment Method's "Allow PMs for Refund" as "Only those defined"
2) Add Cash & Voucher in "PM for Refund"
POS2
1) Add Product and complete it with Cash
2) Do VR of last ticket with Cash
3) Open the Return ticket, Error occurred |
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(0152855)
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hgbot
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2023-07-25 08:05
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(0152856)
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hgbot
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2023-07-25 09:16
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(0152857)
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hgbot
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2023-07-25 09:16
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