Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0050953 | POS2 | POS | public | 2022-11-21 09:43 | 2023-07-31 12:34 |
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| Reporter | philippe_mui | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0050953: [SALES] [ALTERATION] : Assigning customer to a ticket while having the list of services related to a product |
| Description | when you add a service linked to an item, it is not possible to define a customer.
It is problematic when the "Allow anonymous sale" is unticked as the user has to go back, select the customer and select again the service
I attach a video in attachment |
| Steps To Reproduce | 1. Add an item eligible to a service
2. click on the "service" button to show the list
3. Select one service "not allowed to anonymous sale"
3. Add a customer. Once customer is added, the list of service should remain visible and clickable for the user |
| Proposed Solution | |
| Additional Information | |
| Tags | FASH |
| Relationships | | related to | defect | 0050507 | | closed | cberner | assigning customer to a ticket while having the list of services related to a product |
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| Attached Files |  Untitled 77.mp4 (3,016,886) 2022-11-21 09:43
https://issues.openbravo.com/file_download.php?file_id=17862&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-11-21 09:43 | philippe_mui | New Issue | |
| 2022-11-21 09:43 | philippe_mui | Assigned To | => Retail |
| 2022-11-21 09:43 | philippe_mui | File Added: Untitled 77.mp4 | |
| 2022-11-21 09:43 | philippe_mui | OBNetwork customer | => Gold |
| 2022-11-21 09:43 | philippe_mui | Triggers an Emergency Pack | => No |
| 2022-11-21 09:44 | philippe_mui | Tag Attached: FASH | |
| 2022-11-21 11:56 | rafaroda | Relationship added | related to 0050507 |
| 2023-07-28 11:30 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-07-31 06:47 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-07-31 06:48 | ranjith_qualiantech_com | Note Added: 0152985 | |
| 2023-07-31 06:48 | ranjith_qualiantech_com | Status | scheduled => resolved |
| 2023-07-31 06:48 | ranjith_qualiantech_com | Resolution | open => fixed |
| 2023-07-31 12:34 | marvintm | Status | resolved => new |
| 2023-07-31 12:34 | marvintm | Resolution | fixed => open |
| 2023-07-31 12:34 | marvintm | Review Assigned To | => marvintm |
| 2023-07-31 12:34 | marvintm | Status | new => closed |
| 2023-07-31 12:34 | marvintm | Resolution | open => unable to reproduce |