Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0050761 | POS2 | POS | public | 2022-11-07 15:41 | 2022-11-08 16:55 |
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| Reporter | jorgewederago | |
| Assigned To | Retail | |
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 23Q1 | |
| Merge Request Status | |
| Review Assigned To | marvintm |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0050761: Updating External Business Partner using CRM Connector does not update the state |
| Description | When updating an External Business Partner using CRM Connector, the returned object does update the Form State but it does not update the information in the Ticket State. |
| Steps To Reproduce | 1.- Add an External Business Partner to the ticket using CRM Connector
2.- Edit the External Business Partner and click on save
3.- Check that while the Form is updated with the new information, the copy of the Business Partner in the Ticket State is not |
| Proposed Solution | When calling to Update Business Partner the infrastructure should be able to decide if it is needed to update the current copy of the customer or not.
In order to know if it is needed, it should be possible to check if the ID of the customer is present in the ticket already. If so, then update the ticket with the new businessPartner object running AssignBusinessPartner User Action. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-11-07 15:41 | jorgewederago | New Issue | |
| 2022-11-07 15:41 | jorgewederago | Assigned To | => Retail |
| 2022-11-07 15:41 | jorgewederago | Triggers an Emergency Pack | => No |
| 2022-11-08 14:15 | hgbot | Note Added: 0143243 | |
| 2022-11-08 15:41 | jorgewederago | Status | new => scheduled |
| 2022-11-08 16:54 | hgbot | Note Added: 0143254 | |
| 2022-11-08 16:55 | marvintm | Status | scheduled => resolved |
| 2022-11-08 16:55 | marvintm | Fixed in Version | => 23Q1 |
| 2022-11-08 16:55 | marvintm | Resolution | open => fixed |
| 2022-11-08 16:55 | marvintm | Review Assigned To | => marvintm |
| 2022-11-08 16:55 | marvintm | Status | resolved => closed |