Openbravo Issue Tracking System - Openbravo Localizations |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0050662 | Openbravo Localizations | Localization Italy | public | 2022-10-27 15:01 | 2022-11-16 16:31 |
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| Reporter | ucarrion | |
| Assigned To | fermin_gascon | |
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Regression date | |
| Regression introduced by commit | |
| Regression level | |
| Support ticket | |
| OBNetwork customer | |
| Regression introduced in release | |
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| Summary | 0050662: The verified returns fiscalized by the RT Printer do not get the original transaction data |
| Description | The verified returns fiscalized by the RT Printer do not get the original transaction data.
Once a verified return is done and this is fiscalized by an RT Printer, it is expected to get the original transaction data and to save it in the backoffice, Return from Customer window, Original Transaction Fiscal Information section.
This could be related to a fiscalization response in error once the verified return transaction is completed, even if the receipt is properly printed. See attached the error trace. |
| Steps To Reproduce | -Login an Italian terminal.
-Do a sales transaction fiscalized by and RT Printer.
-Login the backoffice, Sales Order window, and check that the fiscal receipt data is properly saved.
-Back in the POS, do the verified return of the previous sales transaction.
-Go back to the backoffice, Return from Customer window, and check for the new record that the original transaction fiscal information is empty. |
| Proposed Solution | |
| Additional Information | |
| Tags | NOR, NORAUTO |
| Relationships | |
| Attached Files |  Fiscalization error log trace.docx (15,644) 2022-10-27 15:04
https://issues.openbravo.com/file_download.php?file_id=17725&type=bug
 Table view B2B Ordinary invoice (5).xls (180,736) 2022-11-10 13:43
https://issues.openbravo.com/file_download.php?file_id=17793&type=bug |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-10-27 15:01 | ucarrion | New Issue | |
| 2022-10-27 15:01 | ucarrion | Assigned To | => psanjuan |
| 2022-10-27 15:04 | ucarrion | File Added: Fiscalization error log trace.docx | |
| 2022-10-27 15:04 | ucarrion | Tag Attached: NOR | |
| 2022-10-27 15:04 | ucarrion | Tag Attached: NORAUTO | |
| 2022-10-28 11:31 | aferraz | Assigned To | psanjuan => fermin_gascon |
| 2022-11-04 12:35 | fermin_gascon | Status | new => acknowledged |
| 2022-11-04 12:35 | fermin_gascon | Note Added: 0143109 | |
| 2022-11-04 12:35 | fermin_gascon | Status | acknowledged => scheduled |
| 2022-11-04 12:35 | fermin_gascon | Status | scheduled => resolved |
| 2022-11-04 12:35 | fermin_gascon | Resolution | open => fixed |
| 2022-11-04 12:35 | fermin_gascon | Status | resolved => closed |
| 2022-11-08 13:29 | ucarrion | Note Added: 0143242 | |
| 2022-11-08 13:29 | ucarrion | Status | closed => new |
| 2022-11-08 13:29 | ucarrion | Resolution | fixed => open |
| 2022-11-08 13:33 | ucarrion | Note Deleted: 0143242 | |
| 2022-11-08 13:33 | ucarrion | Status | new => scheduled |
| 2022-11-08 13:33 | ucarrion | Status | scheduled => resolved |
| 2022-11-08 13:33 | ucarrion | Resolution | open => fixed |
| 2022-11-08 13:33 | ucarrion | Status | resolved => closed |
| 2022-11-09 17:16 | ucarrion | Note Added: 0143320 | |
| 2022-11-09 17:16 | ucarrion | Status | closed => new |
| 2022-11-09 17:16 | ucarrion | Resolution | fixed => open |
| 2022-11-10 13:43 | ucarrion | File Added: Table view B2B Ordinary invoice (5).xls | |
| 2022-11-16 16:31 | ucarrion | Note Added: 0143727 | |
| 2022-11-16 16:31 | ucarrion | Status | new => scheduled |
| 2022-11-16 16:31 | ucarrion | Status | scheduled => resolved |
| 2022-11-16 16:31 | ucarrion | Resolution | open => fixed |
| 2022-11-16 16:31 | ucarrion | Status | resolved => closed |