Openbravo Issue Tracking System - Retail Modules |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0050562 | Retail Modules | Web POS | public | 2022-10-17 14:26 | 2022-10-25 07:25 |
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Reporter | cberner | |
Assigned To | cberner | |
Priority | normal | Severity | major | Reproducibility | have not tried |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | RR23Q1 | |
Merge Request Status | approved |
Review Assigned To | |
OBNetwork customer | No |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0050562: Not possible to do a deferred sell of a service product with "create ticket" if not allowed Anonymous sell |
Description | If a service product is not marked as "Allow Anonymous Sell", it is not possible to add it to the ticket if the current business partner is the anonymous one.
This is problematic when dealing with a deferred sell. When doing so, we open an older ticket, and try to sell a service for one of the products of this older ticket. An option that is selectable is "Create new ticket", if that is selected then the process fails because newly created ticket has the anonymous customer selected. |
Steps To Reproduce | 1. Open backoffice, login and go to Product window
2. Search for Installation Pack product, and unmark the checkbox "Allow Anonymous Sell"
3. Go to WebPOS and login, refresh data if necessary
4. Add a GPS Handheld to the ticket and complete the ticket.
5. Go to Orders, and select open the previously sold ticket.
6. Click on the Related Services icon and try to add an Installation Pack to the GPS Handheld.
7. Select "Create new ticket", see that it fails with an error.
Screenshot provided shows the error. |
Proposed Solution | Allow adding the product on a new ticket but do not allow paying until a non anonymous customer is selected. |
Additional Information | |
Tags | No tags attached. |
Relationships | |
Attached Files | anonDefferedSale.png (565,614) 2022-10-17 14:26 https://issues.openbravo.com/file_download.php?file_id=17666&type=bug |
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Issue History |
Date Modified | Username | Field | Change |
2022-10-17 14:26 | cberner | New Issue | |
2022-10-17 14:26 | cberner | Assigned To | => cberner |
2022-10-17 14:26 | cberner | File Added: anonDefferedSale.png | |
2022-10-17 14:26 | cberner | OBNetwork customer | => No |
2022-10-17 14:26 | cberner | Triggers an Emergency Pack | => No |
2022-10-18 18:03 | hgbot | Merge Request Status | => open |
2022-10-18 18:03 | hgbot | Note Added: 0142247 | |
2022-10-18 18:04 | hgbot | Note Added: 0142248 | |
2022-10-24 18:08 | hgbot | Merge Request Status | open => approved |
2022-10-25 07:25 | hgbot | Resolution | open => fixed |
2022-10-25 07:25 | hgbot | Status | new => closed |
2022-10-25 07:25 | hgbot | Note Added: 0142520 | |
2022-10-25 07:25 | hgbot | Fixed in Version | => RR23Q1 |
2022-10-25 07:25 | hgbot | Note Added: 0142521 | |
2022-10-25 07:25 | hgbot | Note Added: 0142522 | |
2022-10-25 07:25 | hgbot | Note Added: 0142523 | |
2022-10-25 07:25 | hgbot | Note Added: 0142524 | |
Notes |
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(0142247)
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hgbot
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2022-10-18 18:03
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(0142248)
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hgbot
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2022-10-18 18:04
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(0142520)
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hgbot
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2022-10-25 07:25
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(0142521)
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hgbot
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2022-10-25 07:25
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(0142522)
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hgbot
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2022-10-25 07:25
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(0142523)
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hgbot
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2022-10-25 07:25
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(0142524)
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hgbot
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2022-10-25 07:25
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