Openbravo Issue Tracking System - Retail Modules | ||||||||||||
| View Issue Details | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
| 0050310 | Retail Modules | Web POS | public | 2022-09-22 10:53 | 2022-10-05 10:48 | |||||||
| Reporter | aaroncalero | |||||||||||
| Assigned To | igor_trebol | |||||||||||
| Priority | high | Severity | major | Reproducibility | always | |||||||
| Status | closed | Resolution | fixed | |||||||||
| Platform | OS | 5 | OS Version | |||||||||
| Product Version | ||||||||||||
| Target Version | Fixed in Version | RR23Q1 | ||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | ||||||||||||
| Support ticket | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0050310: Payment Methods for Refunds: changes in payments/lines not controlled correctly | |||||||||||
| Description | There are some situations where the PM for refunds validation is triggered incorrectly, or it is not triggered when it should. Both situations involve playing around with verified returns and blind returns lines and adding/removing payments. | |||||||||||
| Steps To Reproduce | Preparation: Log in backoffice, go to the Channel - Touchpoint Type window and configure the Payment Method for Refunds functionality: * Add Cash as the PM for Refund for Cash Log in Webpos and create a ticket with a single product and paid totally in Cash. Case 1) Validation applied incorrectly: * Go to menu > Verified returns and return the ticket created previously. * Remove the VR line * Add a negative line (blind return) of the same product used previously * Try to complete the payment with Card => Validation is still applied and Card payment is refused, despite being a blind return ticket Case 2) Validation skipped * Create an empty ticket and add a negative line (blind return) of the same product used previously * Add a negative payment in Card but do not complete the ticket * Remove the blind return line * Go to menu > Verified returns and return the ticket created previously. => Verify that the payment added in Card is still present (which should not be possible because only Cash is allowed) and that it is possible to complete the return process by clicking on Done. | |||||||||||
| Proposed Solution | ||||||||||||
| Additional Information | ||||||||||||
| Tags | No tags attached. | |||||||||||
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| Attached Files | ||||||||||||
| Issue History | ||||||||||||
| Date Modified | Username | Field | Change | |||||||||
| 2022-09-22 10:53 | aaroncalero | New Issue | ||||||||||
| 2022-09-22 10:53 | aaroncalero | Assigned To | => Retail | |||||||||
| 2022-09-22 10:53 | aaroncalero | Triggers an Emergency Pack | => No | |||||||||
| 2022-09-22 12:19 | aaroncalero | Assigned To | Retail => alainperez | |||||||||
| 2022-09-23 15:29 | hgbot | Note Added: 0141327 | ||||||||||
| 2022-09-26 18:24 | aferraz | Assigned To | alainperez => igor_trebol | |||||||||
| 2022-10-05 10:16 | igor_trebol | Status | new => scheduled | |||||||||
| 2022-10-05 10:44 | hgbot | Note Added: 0141662 | ||||||||||
| 2022-10-05 10:48 | hgbot | Resolution | open => fixed | |||||||||
| 2022-10-05 10:48 | hgbot | Status | scheduled => closed | |||||||||
| 2022-10-05 10:48 | hgbot | Note Added: 0141663 | ||||||||||
| 2022-10-05 10:48 | hgbot | Fixed in Version | => RR23Q1 | |||||||||
| 2022-10-05 10:48 | hgbot | Note Added: 0141664 | ||||||||||
| 2022-10-05 10:48 | hgbot | Note Added: 0141665 | ||||||||||
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