Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0050296 | Retail Modules | Web POS | public | 2022-09-21 07:15 | 2022-10-06 08:13 |
|
| Reporter | swathi_kamal | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | RR23Q1 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | 49129 |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0050296: Abnormal huge amount in cash payment method when doing refund |
| Description | When doing refund with cash above the overpayment limit and cashier change payment mode other than cash, then it will leads to complete ticket with huge change amount in cash.
|
| Steps To Reproduce | In Back office,
1. Set limit 100 in "Overpayment / Change value" in Channel touchpoint type window - payment method tab
In POS,
1.Complete sale transaction with amount 10
2. click verified return
3. Select receipt step.1 to be return
4. Click on total button
5. Select cash payment method
6. Enter 150 (change above the limit mentioned in Back office)
Error "Change amount is over the limit for this payment method"
7. Press card payment method
Actual Behaviour:
1.Error message disappears
2.Able to complete transaction with cash
Expected Behaviour:
1.Error message should not disappear
2.Exact button should not be enabled. |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  Screen Recording ticket_49129.zip (2,368,246) 2022-09-21 07:23
https://issues.openbravo.com/file_download.php?file_id=17536&type=bug |
|
| Issue History |
| Date Modified | Username | Field | Change |
| 2022-09-21 07:15 | swathi_kamal | New Issue | |
| 2022-09-21 07:15 | swathi_kamal | Assigned To | => Retail |
| 2022-09-21 07:15 | swathi_kamal | OBNetwork customer | => Gold |
| 2022-09-21 07:15 | swathi_kamal | Support ticket | => 49129 |
| 2022-09-21 07:15 | swathi_kamal | Triggers an Emergency Pack | => No |
| 2022-09-21 07:23 | swathi_kamal | File Added: Screen Recording ticket_49129.zip | |
| 2022-09-27 08:41 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2022-09-27 08:42 | ranjith_qualiantech_com | Status | new => scheduled |
| 2022-09-28 05:53 | hgbot | Merge Request Status | => open |
| 2022-09-28 05:53 | hgbot | Note Added: 0141429 | |
| 2022-10-06 08:13 | hgbot | Merge Request Status | open => approved |
| 2022-10-06 08:13 | hgbot | Note Added: 0141713 | |
| 2022-10-06 08:13 | hgbot | Resolution | open => fixed |
| 2022-10-06 08:13 | hgbot | Status | scheduled => closed |
| 2022-10-06 08:13 | hgbot | Fixed in Version | => RR23Q1 |
| 2022-10-06 08:13 | hgbot | Note Added: 0141714 | |