Openbravo Issue Tracking System - POS2 |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0050260 | POS2 | POS | public | 2022-09-15 16:53 | 2023-09-29 09:11 |
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Reporter | dorian_robillard | |
Assigned To | jlopez | |
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | open | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | | |
Merge Request Status | |
Review Assigned To | aferraz |
OBNetwork customer | |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0050260: Limit payment method when refund with Adyen |
Description | When in channel touchpoint type is defined : Allowed PMs for Refund = Only these defined, the behaviour if you try tu refund in POS with a payment method not in the tab PM for refund is that a pop up appear when clickin in done to say that this payment method can't be used.
However when we use a payment method with a pyment provider (Adyen for example), the call to the provider is done before checking if the payment method is authorized.
https://openbravo.atlassian.net/browse/RM-3597 [^] |
Steps To Reproduce | Pre requisite
Configure a payment method 1 with Adyen provider
Configure a payment method 2 with the field Allowed PMs for Refund = Only these defined+ Doesn't add in the tab the payment method with Adyen provider
1) in the POS, create a sale and pay with paymenty method 2
2) Do a verified return and refund with payment method 1
3) The provider ADYEN is called to do the refund
4) When paid an error message appear to say that this payment method is not autorized |
Proposed Solution | The pop up message should be displayed when clicking in the payment method 1 and no call to the service provider should be done |
Additional Information | |
Tags | FASH |
Relationships | related to | feature request | 0049909 | | closed | igor_trebol | Retail Modules | Credit Card Refunds | related to | defect | 0053355 | | closed | igor_trebol | POS2 | Refund in Credit card when paying in Cash / Credit Note / Gift card | depends on | defect | 0050331 | | closed | njimenez | Retail Modules | Payments limit management | related to | design defect | 0050839 | | new | Retail | Retail Modules | Inconsistent state when canceling the action using an action preparation |
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Attached Files | PM for refund.png (93,879) 2022-09-15 16:53 https://issues.openbravo.com/file_download.php?file_id=17520&type=bug
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Issue History |
Date Modified | Username | Field | Change |
2022-09-15 16:53 | dorian_robillard | New Issue | |
2022-09-15 16:53 | dorian_robillard | Assigned To | => Retail |
2022-09-15 16:53 | dorian_robillard | File Added: PM for refund.png | |
2022-09-15 16:53 | dorian_robillard | Triggers an Emergency Pack | => No |
2022-09-15 16:53 | dorian_robillard | Tag Attached: FASH | |
2022-10-28 12:48 | aferraz | Relationship added | related to 0049909 |
2022-11-02 12:54 | aferraz | Assigned To | Retail => jlopez |
2022-11-02 12:54 | aferraz | Description Updated | bug_revision_view_page.php?rev_id=25032#r25032 |
2022-11-10 11:01 | aferraz | Relationship added | depends on 0050331 |
2022-11-10 13:40 | aferraz | Relationship added | related to 0050839 |
2022-11-22 09:57 | hgbot | Note Added: 0143992 | |
2022-11-22 19:27 | hgbot | Note Added: 0144027 | |
2022-12-03 15:26 | hgbot | Note Added: 0144388 | |
2022-12-03 15:26 | hgbot | Resolution | open => fixed |
2022-12-03 15:26 | hgbot | Status | new => closed |
2022-12-03 15:26 | hgbot | Fixed in Version | => RR23Q1 |
2022-12-03 15:26 | hgbot | Note Added: 0144389 | |
2022-12-03 15:27 | hgbot | Fixed in Version | RR23Q1 => 23Q1 |
2022-12-03 15:27 | hgbot | Note Added: 0144390 | |
2022-12-03 15:27 | hgbot | Note Added: 0144391 | |
2022-12-05 17:20 | hgbot | Note Added: 0144426 | |
2022-12-05 17:20 | hgbot | Fixed in Version | 23Q1 => RR23Q1 |
2022-12-05 17:20 | hgbot | Note Added: 0144427 | |
2022-12-12 10:15 | aferraz | Status | closed => new |
2022-12-12 10:15 | aferraz | Resolution | fixed => open |
2022-12-12 10:15 | aferraz | Fixed in Version | RR23Q1 => |
2022-12-12 14:51 | igor_trebol | Review Assigned To | => aferraz |
2022-12-12 14:51 | igor_trebol | Note Added: 0144533 | |
2022-12-12 14:51 | igor_trebol | Status | new => closed |
2023-09-29 09:11 | rafaroda | Relationship added | related to 0053355 |
Notes |
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(0143992)
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hgbot
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2022-11-22 09:57
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(0144027)
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hgbot
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2022-11-22 19:27
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(0144388)
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hgbot
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2022-12-03 15:26
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(0144389)
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hgbot
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2022-12-03 15:26
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(0144390)
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hgbot
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2022-12-03 15:27
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(0144391)
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hgbot
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2022-12-03 15:27
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(0144426)
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hgbot
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2022-12-05 17:20
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(0144427)
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hgbot
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2022-12-05 17:20
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For the refund limit validations the credit card number is needed, and is only obtained after calling the payment provider, so the validations need to always be done afterwards. |
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