0050173: Error message lists payment methods not refundable as accepted

Openbravo Issue Tracking System - POS2
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ID	Project	Category	View Status	Date Submitted	Last Update
0050173	POS2	POS	public	2022-09-06 11:41	2023-04-08 17:32

Reporter	charlotte_vasseur
Assigned To	sreehari
Priority	normal	Severity	major	Reproducibility	always
Status	closed	Resolution	fixed
Platform		OS	5	OS Version
Product Version
Target Version		Fixed in Version
Merge Request Status	approved
Review Assigned To
OBNetwork customer	Gold
Support ticket
Regression level
Regression date	2022-09-27
Regression introduced in release
Regression introduced by commit
Triggers an Emergency Pack	No

Summary	0050173: Error message lists payment methods not refundable as accepted
Description	The error message pop-up should list only the payment methods which can really be refundable
Steps To Reproduce	In Openbravo backoffice for a channel touchpoint type (here : POS2SD VBS POS2 Terminal Type) Configure payment methods : - USA Cash and Voucher with 'Refundable' field check - Cash with ‘Refundable' field uncheck and : - ’Allowed PMs for Refund' = 'All excluding defined - Payment method for Refund = USA Cash inactive - Payment method for Refund = Voucher active (see Payment methods for refund excluded.png) Log in POS to a touchpoint using the previous touchpoint type (here : VBS-2) Create an order paid with payment method Cash Select 'Verified returns' for the previous order and click on 'Refund' button Click on Voucher payment method (excluded) An error appears to indicate which payment methods for the refund are accepted (OK) => In the error pop-up, even the ones which are not refundables are listed (for exemple : Cash and Credit Card - see Error PM for refund in POS.png) In the end, we can’t anyway click on Cash payment method because it is grayed but it is confusing
Proposed Solution
Additional Information
Tags	No tags attached.
Relationships
Attached Files	Payment methods for refund excluded.png (178,705) 2022-09-06 11:41 https://issues.openbravo.com/file_download.php?file_id=17490&type=bug Error PM for refund in POS.png (121,784) 2022-09-06 11:41 https://issues.openbravo.com/file_download.php?file_id=17491&type=bug

Issue History
Date Modified	Username	Field	Change
2022-09-06 11:41	charlotte_vasseur	New Issue
2022-09-06 11:41	charlotte_vasseur	Assigned To	=> Retail
2022-09-06 11:41	charlotte_vasseur	File Added: Payment methods for refund excluded.png
2022-09-06 11:41	charlotte_vasseur	Triggers an Emergency Pack	=> No
2022-09-06 11:41	charlotte_vasseur	File Added: Error PM for refund in POS.png
2022-09-06 16:40	marvintm	OBNetwork customer	=> Gold
2022-09-06 16:40	marvintm	Regression date	=> 2022-09-27
2022-10-20 10:29	rafaroda	Severity	minor => major
2023-03-31 09:13	guillermogil	Assigned To	Retail => sreehari
2023-04-03 07:49	sreehari	Status	new => scheduled
2023-04-04 12:52	hgbot	Merge Request Status	=> open
2023-04-04 12:52	hgbot	Note Added: 0148248
2023-04-04 13:08	hgbot	Merge Request Status	open => approved
2023-04-04 13:08	hgbot	Resolution	open => fixed
2023-04-04 13:08	hgbot	Status	scheduled => closed
2023-04-04 13:08	hgbot	Note Added: 0148249
2023-04-04 13:08	hgbot	Fixed in Version	=> RR23Q3
2023-04-04 13:08	hgbot	Note Added: 0148250
2023-04-08 17:32	shrewdjay	Note Added: 0148335
2024-07-16 12:14	shuehner	Note Deleted: 0148335

Notes