Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0050109Retail ModulesWeb POSpublic2022-08-30 12:302022-09-05 12:32
ReporterXABIER_AGUADO 
Assigned Toranjith_qualiantech_com 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0050109: The Clients template is printed but the Standard template is sent by email.
DescriptionWhen using the 'Credit Note / Gift Card' menu option, the following happens: the Clients template is printed but the standard template is sent by email.
Video: https://watch.screencastify.com/v/3uQRiAHwWsEL8O1fx9Ri [^]
Steps To ReproduceLog in on a POS2
On "Store" select 'Gift Card / Credit Notes'
Look up a credit note
Select print and email
The printed template is OK, the emailed one is not
Proposed Solution
Additional Information
TagsFASH
Relationships
related to defect 0050083 closed ranjith_qualiantech_com Retail Modules The credit notes default template is not being printed on POS2 
related to defect 0050155 closed igor_trebol POS2 Set the credit note template that will be used for sending emails is KO 
related to defect 0050082 closed ranjith_qualiantech_com Retail Modules Error while printing credit notes on POS2 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2022-08-30 12:30XABIER_AGUADONew Issue
2022-08-30 12:30XABIER_AGUADOAssigned To => Retail
2022-08-30 12:30XABIER_AGUADOOBNetwork customer => Gold
2022-08-30 12:30XABIER_AGUADOTriggers an Emergency Pack => No
2022-08-30 12:30XABIER_AGUADOTag Attached: FASH
2022-08-30 13:19avicentePrioritynormal => high
2022-08-30 13:35ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2022-08-30 14:02ranjith_qualiantech_comStatusnew => scheduled
2022-08-31 15:13marvintmReview Assigned To => marvintm
2022-08-31 15:13marvintmNote Added: 0140571
2022-08-31 15:13marvintmStatusscheduled => closed
2022-08-31 15:13marvintmResolutionopen => no change required
2022-09-05 12:32rafarodaRelationship addedrelated to 0050083
2022-09-05 12:34rafarodaRelationship addedrelated to 0050155
2022-09-05 12:35rafarodaRelationship addedrelated to 0050082

Notes
(0140571)
marvintm   
2022-08-31 15:13   
It seems SMCP environment doesn't yet have this development:

https://issues.openbravo.com/view.php?id=49981 [^]

This one adds the possibility to set the gift cards template that will be used for sending emails. Once this is done, the email sent should use the proper template.