Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0050021 | POS2 | POS | public | 2022-08-22 11:42 | 2022-08-25 06:45 |
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| Reporter | noemieroussel | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | urgent | Severity | critical | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0050021: When you return the ticket of an identified customer, it is a return ticket for an anonymous customer |
| Description | When you return the ticket of an identified customer, it is a return ticket for an anonymous customer.
Then, if you go to the "Orders" window and filter by "Client" and "Type"= Return, no ticket will be display as tickets return are assigned to Anonymous customer.
See video here: https://drive.google.com/file/d/1N-xKLa_a1mofUIJb7H1Gmwv5o9IZUyOA/view [^] |
| Steps To Reproduce | 1. Go to the WebPOS.
2. Make a sales with an identified customer. John Dow in livebuilds.
3. Go to the "orders view", and select that same ticket. Proceed to a return by clicking in "Verified Return" in the 3 dots option.
4. See that the ticket is assigned to an anonymous customer.
5. Go to the "Orders view" and filter by "Client"=John Dow and "Type"= Return, no ticket will be display as ticket return is assigned to Anonymous customer.
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| Proposed Solution | |
| Additional Information | |
| Tags | FASH |
| Relationships | |
| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-08-22 11:42 | noemieroussel | New Issue | |
| 2022-08-22 11:42 | noemieroussel | Assigned To | => Retail |
| 2022-08-22 11:42 | noemieroussel | OBNetwork customer | => Gold |
| 2022-08-22 11:42 | noemieroussel | Triggers an Emergency Pack | => No |
| 2022-08-22 11:57 | avicente | Reproducibility | have not tried => always |
| 2022-08-22 11:57 | avicente | Tag Attached: FASH | |
| 2022-08-22 12:06 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2022-08-22 12:06 | ranjith_qualiantech_com | Status | new => scheduled |
| 2022-08-23 07:28 | hgbot | Merge Request Status | => open |
| 2022-08-23 07:28 | hgbot | Note Added: 0140302 | |
| 2022-08-25 06:44 | hgbot | Merge Request Status | open => approved |
| 2022-08-25 06:45 | hgbot | Resolution | open => fixed |
| 2022-08-25 06:45 | hgbot | Status | scheduled => closed |
| 2022-08-25 06:45 | hgbot | Fixed in Version | => RR22Q4 |
| 2022-08-25 06:45 | hgbot | Note Added: 0140379 | |
| 2022-08-25 06:45 | hgbot | Note Added: 0140380 | |