Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0050017 | Retail Modules | Web POS | public | 2022-08-19 21:28 | 2022-08-27 10:17 |
|
| Reporter | nicola_uva | |
| Assigned To | ranjith_qualiantech_com | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | pi | |
| Target Version | pi | Fixed in Version | RR22Q4 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0050017: [WEBPOS - CRM] Is assigned to the ticket a customer when the user click on edit or view detail |
| Description | Is assigned to the ticket a customer when the user click on edit or view detail |
| Steps To Reproduce | 1)Connect to the backoffice https://livebuilds.openbravo.com/retail_modules_pgsql_pi [^]
2)configure the crm connector (ex: Sample CRM Integration - Proxy)
3)Login to the webpos
4)Search customer with full name= "John Doo"
5)Click on edit or view details
6)The customer is assigned to the ticket |
| Proposed Solution | The customer should be assigned to the ticket only when the user click on the customer list and select the customer. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-08-19 21:28 | nicola_uva | New Issue | |
| 2022-08-19 21:28 | nicola_uva | Assigned To | => Retail |
| 2022-08-19 21:28 | nicola_uva | OBNetwork customer | => Gold |
| 2022-08-19 21:28 | nicola_uva | Triggers an Emergency Pack | => No |
| 2022-08-22 07:06 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2022-08-22 09:10 | ranjith_qualiantech_com | Status | new => scheduled |
| 2022-08-23 07:27 | hgbot | Merge Request Status | => open |
| 2022-08-23 07:27 | hgbot | Note Added: 0140301 | |
| 2022-08-27 10:17 | hgbot | Merge Request Status | open => approved |
| 2022-08-27 10:17 | hgbot | Resolution | open => fixed |
| 2022-08-27 10:17 | hgbot | Status | scheduled => closed |
| 2022-08-27 10:17 | hgbot | Note Added: 0140441 | |
| 2022-08-27 10:17 | hgbot | Fixed in Version | => RR22Q4 |
| 2022-08-27 10:17 | hgbot | Note Added: 0140442 | |