Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0050010POS2POSpublic2022-08-18 14:492025-02-02 09:55
ReporterXABIER_AGUADO 
Assigned ToRetail 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0050010: When doing a cash up, if we keep pressed a key, an error about a code shows up
DescriptionWhen doing a cash up, select “especes” and press any number for 3 seconds. We get an Error code. This doesnt happens if we enter the same amount but pressing the key multiple times.
Video: https://watch.screencastify.com/v/qbwLnnP1jXGHNfxpge20 [^]
Steps To ReproduceDo a cash up
Enter any amount by pressing its key for a couple seconds
An error message shows up "The code 'XXXXXXX' cannot be found"
Proposed Solution
Additional Information
TagsFASH
Relationships
related to defect 0052261 new Retail The bar code scanner generates an error message when pressing a physical key to enter several of the same character 
Attached Filespng Screenshot_11.png (71,266) 2022-08-18 14:49
https://issues.openbravo.com/file_download.php?file_id=17414&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2022-08-18 14:49XABIER_AGUADONew Issue
2022-08-18 14:49XABIER_AGUADOAssigned To => Retail
2022-08-18 14:49XABIER_AGUADOFile Added: Screenshot_11.png
2022-08-18 14:49XABIER_AGUADOOBNetwork customer => Gold
2022-08-18 14:49XABIER_AGUADOTriggers an Emergency Pack => No
2022-08-18 14:50XABIER_AGUADOTag Attached: FASH
2022-08-22 11:57ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2022-08-23 07:29ranjith_qualiantech_comStatusnew => scheduled
2022-08-31 14:29radhakrishnanAssigned Toranjith_qualiantech_com => radhakrishnan
2022-09-14 16:47marvintmNote Added: 0141108
2022-09-14 16:47marvintmTypedefect => design defect
2023-05-04 07:22marvintmAssigned Toradhakrishnan => Retail
2023-05-18 16:23aaroncaleroProjectRetail Modules => POS2
2023-05-18 16:23aaroncaleroCategoryCash up => POS
2023-06-14 17:15plujanRelationship addedrelated to 0052261
2025-02-02 09:55marvintmStatusscheduled => closed
2025-02-02 09:55marvintmResolutionopen => unable to reproduce

Notes
(0141108)
marvintm   
2022-09-14 16:47   
This happens due to the way scan events are detected. With the implementation done, the scan events are distinguished from key presses through the delay between each key event, so If a key is consistently pressed, then it is not really distinguishable from a normal scan event.