Openbravo Issue Tracking System - Retail Modules |
View Issue Details |
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ID | Project | Category | View Status | Date Submitted | Last Update |
0049913 | Retail Modules | Web POS | public | 2022-07-29 13:23 | 2022-10-13 16:40 |
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Reporter | ucarrion | |
Assigned To | ranjith_qualiantech_com | |
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | |
Platform | | OS | 5 | OS Version | |
Product Version | | |
Target Version | | Fixed in Version | RR22Q4 | |
Merge Request Status | approved |
Review Assigned To | marvintm |
OBNetwork customer | Gold |
Support ticket | |
Regression level | |
Regression date | |
Regression introduced in release | |
Regression introduced by commit | |
Triggers an Emergency Pack | No |
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Summary | 0049913: Unexpected quantity to return for a "as per product" service scenario |
Description | Whenever I'm returning a qty less than total for a product affected by a service "linked to product" with a qty rule "as per product", the service qty to return is not automatically adapted to the product qty to return. See the video below. |
Steps To Reproduce | AUDIO EN + VIDEO
https://watch.screencastify.com/v/2lQOWPAqBgQQeVSy7Mqg [^] |
Proposed Solution | From the functional perspective, I think the service qty to return should fit the qty of the affected/related product. That is to say, in my example, I expected to return 2 qty of the service and not 4. |
Additional Information | |
Tags | NOR |
Relationships | related to | defect | 0049735 | | closed | ranjith_qualiantech_com | Retail Modules | I should not be able to sell a "linked to product" item alone | causes | defect | 0054370 | | closed | ranjith_qualiantech_com | POS2 | Not possible to process Verified Returns for only the services attached to a product |
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Attached Files | Mantis_49913.png (529,507) 2022-07-29 13:25 https://issues.openbravo.com/file_download.php?file_id=17356&type=bug
ErrorReturnService.png (822,055) 2022-10-12 10:15 https://issues.openbravo.com/file_download.php?file_id=17630&type=bug |
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Issue History |
Date Modified | Username | Field | Change |
2022-07-29 13:23 | ucarrion | New Issue | |
2022-07-29 13:23 | ucarrion | Assigned To | => Retail |
2022-07-29 13:23 | ucarrion | OBNetwork customer | => Gold |
2022-07-29 13:23 | ucarrion | Triggers an Emergency Pack | => No |
2022-07-29 13:23 | ucarrion | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24568#r24568 |
2022-07-29 13:23 | ucarrion | Relationship added | related to 0049735 |
2022-07-29 13:24 | ucarrion | Tag Attached: NOR | |
2022-07-29 13:25 | ucarrion | File Added: Mantis_49913.png | |
2022-07-29 13:40 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
2022-07-31 18:09 | ranjith_qualiantech_com | Status | new => scheduled |
2022-08-09 08:15 | hgbot | Merge Request Status | => open |
2022-08-09 08:15 | hgbot | Note Added: 0139984 | |
2022-08-09 08:15 | hgbot | Note Added: 0139985 | |
2022-08-09 08:15 | hgbot | Note Added: 0139986 | |
2022-08-10 10:30 | ucarrion | Issue Monitored: sebastien_liron | |
2022-08-15 08:47 | hgbot | Merge Request Status | open => approved |
2022-08-15 08:48 | hgbot | Note Added: 0140116 | |
2022-08-15 08:48 | hgbot | Note Added: 0140117 | |
2022-08-15 08:48 | hgbot | Resolution | open => fixed |
2022-08-15 08:48 | hgbot | Status | scheduled => closed |
2022-08-15 08:48 | hgbot | Note Added: 0140118 | |
2022-08-15 08:48 | hgbot | Fixed in Version | => RR22Q4 |
2022-08-15 08:48 | hgbot | Note Added: 0140119 | |
2022-08-15 08:48 | hgbot | Note Added: 0140120 | |
2022-08-15 08:48 | hgbot | Note Added: 0140121 | |
2022-10-12 10:14 | remibrunet | Note Added: 0141988 | |
2022-10-12 10:15 | remibrunet | File Added: ErrorReturnService.png | |
2022-10-13 10:00 | remibrunet | Status | closed => new |
2022-10-13 15:11 | ranjith_qualiantech_com | Status | new => scheduled |
2022-10-13 16:22 | marvintm | Note Added: 0142034 | |
2022-10-13 16:22 | marvintm | Status | scheduled => resolved |
2022-10-13 16:22 | marvintm | Review Assigned To | => marvintm |
2022-10-13 16:22 | marvintm | Status | resolved => closed |
2022-10-13 16:40 | ucarrion | Issue Monitored: remibrunet | |
2024-08-12 13:50 | ranjith_qualiantech_com | Relationship added | causes 0054370 |
Notes |
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(0139984)
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hgbot
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2022-08-09 08:15
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(0139985)
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hgbot
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2022-08-09 08:15
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(0139986)
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hgbot
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2022-08-09 08:15
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(0140116)
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hgbot
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2022-08-15 08:48
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(0140117)
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hgbot
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2022-08-15 08:48
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(0140118)
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hgbot
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2022-08-15 08:48
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(0140119)
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hgbot
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2022-08-15 08:48
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(0140120)
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hgbot
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2022-08-15 08:48
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(0140121)
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hgbot
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2022-08-15 08:48
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An issue occur since the dev.
In a ticket with a product A without service, and a product B with a service B1. If you try to return the product A, an error happen "Related product should be selected when selecting the product service 'B1'
How to reproduce :
Do a ticket with product A, B linked with B1
Do a verified return
Select Product A
Select a reason
The error pop
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No need for any further change, as the fix here is correct, we were only missing some changes in the back port created for the customer. |
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