Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0049888 | POS2 | POS | public | 2022-07-27 13:06 | 2024-04-11 13:37 |
|
| Reporter | asier_perez | |
| Assigned To | cberner | |
| Priority | normal | Severity | critical | Reproducibility | sometimes |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0049888: Cash Up Error prevents from logging in after doing Cash Up, refresh page and trying to log in very quickly |
| Description | When doing Cash Up and then refreshing the page and logging in quickly, sometimes the next error message appears: 'There are cashup errors in this terminal'. It prevents from logging in again until the error is deleted from the database or backend.
This is mainly due to application source code updates. When the source code is updated, the service-worker sends a message to the web to purge the state on refresh/login, that results in losing the local cashup, which allows us to work while we have errors in backend. |
| Steps To Reproduce | ## Updated steps to reproduce
1. Login WebPOS and complete a cashup(if you can complete it with errors better).
2. (For this step we need to have cashup errors in backend). Open DevTools by pressing F12 and run the following line to force an application source code update "localStorage.removeItem("stateIsConsistentWithLocalStorage")"
3. Refresh the application and login, you'll see the "there are cashup errors in the terminal" because the local state has been purged due to an application update.
## Original steps to reproduce
This error can be reproduced in live builds (POS2 with modules), and it could require several tries following the next steps.
0- Log in Web POS and leave a till open; this step prevents the Close Store dialog to appear later in POS2 and causes the cash up process to be faster, which is important to reproduce the error
1- Go to POS2 and log in
2- Do cash up normally and just after clicking on the 'Finish' button, press F5 to refresh the page
3- Repeat steps 1 and 2 until the error appears, preventing you to log in
Note: For now, it is not very clear what the timing is to press F5, and the error could not occur after several tries. |
| Proposed Solution | TBD: An option would be to not purge the state entirely or keep some things between version updates. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  cashUpError.json (4,279) 2022-08-16 14:18
https://issues.openbravo.com/file_download.php?file_id=17398&type=bug
 cashUpErrorMessage.txt (1,495) 2022-08-16 14:27
https://issues.openbravo.com/file_download.php?file_id=17399&type=bug
 cashup.png (30,773) 2023-03-14 17:26
https://issues.openbravo.com/file_download.php?file_id=18262&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-07-27 13:06 | asier_perez | New Issue | |
| 2022-07-27 13:06 | asier_perez | Assigned To | => Retail |
| 2022-07-27 13:06 | asier_perez | File Added: reproduceCashUpError.spec.js | |
| 2022-07-27 13:06 | asier_perez | Triggers an Emergency Pack | => No |
| 2022-07-27 14:00 | asier_perez | Summary | Error when executing Cash Up Cypress tests several times => Cash Up Error prevents from logging in after doing Cash Up and trying to log in very quickly |
| 2022-07-27 14:00 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24542#r24542 |
| 2022-07-27 14:00 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24544#r24544 |
| 2022-07-27 14:00 | asier_perez | Proposed Solution updated | |
| 2022-07-27 14:01 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24545#r24545 |
| 2022-07-27 14:03 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24546#r24546 |
| 2022-07-27 14:03 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24547#r24547 |
| 2022-07-27 14:04 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24548#r24548 |
| 2022-07-27 14:05 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24549#r24549 |
| 2022-07-27 14:07 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24550#r24550 |
| 2022-07-27 14:08 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24551#r24551 |
| 2022-07-28 09:34 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24552#r24552 |
| 2022-07-28 09:46 | asier_perez | Severity | critical => major |
| 2022-07-28 09:46 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24555#r24555 |
| 2022-07-28 09:54 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24559#r24559 |
| 2022-07-28 09:54 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24560#r24560 |
| 2022-07-28 09:58 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24561#r24561 |
| 2022-07-28 10:21 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24562#r24562 |
| 2022-08-16 11:04 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=24606#r24606 |
| 2022-08-16 14:18 | asier_perez | File Added: cashUpError.json | |
| 2022-08-16 14:27 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24609#r24609 |
| 2022-08-16 14:27 | asier_perez | File Added: cashUpErrorMessage.txt | |
| 2022-08-16 14:29 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=24610#r24610 |
| 2022-11-28 16:04 | andre_montenegro | Summary | Cash Up Error prevents from logging in after doing Cash Up and trying to log in very quickly => Cash Up Error prevents from logging in after doing Cash Up, refresh page and trying to log in very quickly |
| 2022-11-28 16:04 | andre_montenegro | Description Updated | bug_revision_view_page.php?rev_id=25176#r25176 |
| 2023-03-14 17:25 | asier_perez | Description Updated | bug_revision_view_page.php?rev_id=25698#r25698 |
| 2023-03-14 17:25 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=25699#r25699 |
| 2023-03-14 17:25 | asier_perez | File Deleted: reproduceCashUpError.spec.js | |
| 2023-03-14 17:26 | asier_perez | File Added: cashup.png | |
| 2023-03-14 17:29 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=25700#r25700 |
| 2023-03-14 17:35 | asier_perez | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=25701#r25701 |
| 2023-05-04 17:04 | AugustoMauch | Assigned To | Retail => cberner |
| 2023-05-18 17:53 | cberner | Description Updated | bug_revision_view_page.php?rev_id=26093#r26093 |
| 2023-05-18 17:53 | cberner | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=26094#r26094 |
| 2023-05-18 17:53 | cberner | Proposed Solution updated | |
| 2024-04-11 13:37 | asier_perez | Severity | major => critical |