Openbravo Issue Tracking System - Retail Modules | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0049843 | Retail Modules | Loyalty Management for Retail | public | 2022-07-19 14:37 | 2022-07-19 14:37 |
| Reporter | Orijit | ||||
| Assigned To | Retail | ||||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | new | Resolution | open | ||
| Platform | OS | 30 | OS Version | Openbravo Appliance 14.04 | |
| Product Version | |||||
| Target Version | Fixed in Version | ||||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | |||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0049843: Burned points are not getting credited at the time of sales return | ||||
| Description | While processing a sales return the burned point are not credited back to the customer. | ||||
| Steps To Reproduce | Step-1 Process a sales ticket and pay it with loyalty points. Step-2- Check the back office to see the points being burn. Step-3- Go back to the POS and make a verified sales return with the same order. Step-4- Try to process the refund with the points. (Can not perform this) Step-4- If any other payment method is used for the refund the points are not earned back. | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2022-07-19 14:37 | Orijit | New Issue | |||
| 2022-07-19 14:37 | Orijit | Assigned To | => Retail | ||
| 2022-07-19 14:37 | Orijit | Triggers an Emergency Pack | => No | ||
| There are no notes attached to this issue. |