0049712: [CRM] - Change a known client posteriori should not be possible

Openbravo Issue Tracking System - POS2

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Project

Category

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Date Submitted

Last Update

0049712

POS2

POS

public

2022-07-04 11:50

2023-01-11 18:03

Reporter

noemieroussel

Assigned To

Retail

Priority

normal

Severity

major

Reproducibility

have not tried

Status

closed

Resolution

duplicate

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

marvintm

OBNetwork customer

Support ticket

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0049712: [CRM] - Change a known client posteriori should not be possible

Description

When re-opening a ticket assigned to a customer, it is possible to unassign this ticket from the customer, and assign it to another customer even though the ticket is payed and closed. It should not be possible to modify this field. Indeed, accessing the Customer Card should be available, but changing or unassigning the customer should not be possible

Steps To Reproduce

Go to the POS2.

Do a sale with an identified customer

Go to the Orders view and select the corresponding ticket

Click on the customer name and see there is the "unassign" option. Click on the unassign button, and assign to a new customer the ticket. This behavior is a BUG.

Proposed Solution

Additional Information